'2' 的搜索结果

[TimS]

Whoa.

It works! Kinda! I never EVER would have guessed amazon appstore runs on non-amazon hardware. Thank you!

The refresh rate is suuuper stuttery… is there any way to make it fast? As a second monitor I set it to 1920×1920 and it works… but yeah… probably just the video hardware can’t handle that resolution too well? Still work for slideshows and stuff though! Could it be faster with a wired connection?

Not only did it WORK, everybody out there reading… it worked the first time. Fresh outta the box. A billion other things running when I installed… no refresh of PC… just… installed the driver and the viewer (already running on the app) saw it immediately. Good stuff!

[edit: Also… is there any way to get the android button out of there? I have a windows think fullscreened on the “monitor” and it has the giant button on the right, which I can minimize, but it’s still a visible thing in the upper right corner?]

• 该回复由TimS 于 4月、 3周前 修正。原因： forgot to add

[TimS]

Hey spacedesk folks!

OK so I’ve got a… device. It’s a picture frame of sorts (nano-frames)… running android 7.1.2 (that I can’t upgrade).

The google play store doesn’t recognize the device at all, so I can’t install from there, and the html5 viewer in Brave browser gives an error about secure connections and SSL versions.

Is there an APK to install it that isn’t from shady APK sites?

I can get files onto the frame, and use a mouse and keyboard on the frame to poke around at internet sites and things and do slideshows of my files or online ones… but it’d make my whole process 10000x easier if I can get spacedesk on there and essentially use it as a second monitor from across the room.

Many thanks if there’s any solution! (I’m a dev so don’t be afraid to include like… usb debugging and various nonsense.)

Cheers,

T

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[spacedesk Christian]

Hi @m-fessler,
We just released a new spacedesk Driver v2.1.10 on our website, this update includes the Password protection and encryption feature which is only available in a licensed Android viewer.
Please update your spacedesk Driver to the latest version and let us know if you encounter any issues.
We look forward to your Feedback!

• 该回复由spacedesk Christian 于 4月、 3周前 修正。
• 该回复由spacedesk Christian 于 4月、 3周前 修正。

[spacedesk Christian]

Hi @rouven,
We just released a new spacedesk Driver v2.1.10 on our website, this update includes the Password protection and encryption feature which is only available in a licensed Android viewer.
Please update your spacedesk Driver to the latest version and let us know if you encounter any issues.
We look forward to your Feedback!

• 该回复由spacedesk Christian 于 4月、 3周前 修正。

[spacedesk Christian]

Hi @kiki,
We just released a new spacedesk Driver v2.1.10 on our website, this update includes the Password protection and encryption feature which is only available in a licensed Android viewer.
Please update your spacedesk Driver to the latest version and let us know if you encounter any issues.
We look forward to your Feedback!

• 该回复由spacedesk Christian 于 4月、 3周前 修正。

[sgodzillap]

Hi,

I use a tablet samsung S9+ and a phone samsung s21.
When S9+ is USB and s21 is Wifi.. all is ok but wifi is slow and sometimes very slow.
So I try to connect both via USB.
I see on the spacedesk Desktop panel both are now on USB (USB(2 connected))
and I removed Wifi from the s21 to make sure it’s only USB.
But the s21 displayes a black screen.
In display settings (windows10) I see the s21 screen greyed out.
in the spacedesk Desktop panel s21 says : “Display mode Detached”
where the s9+ says “Display mode Extension mode”
If I remove the s9+ USB then s21 goes in “extension mode” and I can use it.
Not sure what I need to do to get both in extension mode ?

thx for help.

[spacedesk Christian]

Hi @dougw03,
We have released a new spacedesk Driver v2110 on the website.
please try it and let us know if it solves your problem.
looking forward to your feedback!

[jerryss]

First of all, thank you to the developers. This is great software!

my set up is: windows 11 pc running MSFS 2020.
Plus 4 old iPads, that are instrumentation panels for msfs

When the iPads connect via Wi-Fi, they work 100% and are seen by windows pc as 4 monitors.

Since I want to avoid Wi-Fi congestion and keep display rates high, I connect the iPads via usb and turn off Wi-Fi.

Connection via usb, works 50% of the time.sometimes it works if I reboot iPads and pc. Sometimes after 10 minutes the iPads ask me if I want to connect.

Do you have any suggestions on how I can make them connect via usb 100%?

Thanks

[spacedesk Christian]

Hi @s-h-e-i-k-h,
We actually have virtual webcam driver software and a virtual microphone driver software on shelf and ready to be used. We developed these for corporate customers, but so far we never had time to integrate them into our own software spacedesk. Corporate customers are keeping us too busy always. But who knows, maybe we will be able to release it later in 2024…

[spacedesk Christian]

spacedesk Android USB should work with both USB 2.0 and USB 3.0 ports and cables.
Could you also try plugging it into your USB 3.0 port and check spacedesk Android Control in the device manager if there are any errors (indicated by an exclamation mark)?

if there is no error…
Please send us the Diagnostic logs of this Issue.
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– please reproduce the issue using the faulty cables
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Christian]

Hi @dezkk,
We previously had an issue with Ipad mini 2 that results to crashes and lags,
Could you please check if you are using the latest spacedesk viewer app on your ipad mini 2?
please also try to reboot your iOS device.

[spacedesk Christian]

Hi @12345
Could you tell us what is the error you have encountered?
It could be because you cannot use the latest spacedesk Android app without using Google Play store anymore. You can only download the spacedesk app via playstore.
This changes is due to the implementation of the updated licensing agreement.
for more info about licensing: please visit this page-
Link: https://www.spacedesk.net/licensing/

[DarkAthena]

I have 2 USB 2.0 cables and 2 USB 3.0 cables. I found that when I use the USB 2.0 cable, my Android tablet can be normally recognized by Spacedesk on Windows. However, when I use the USB 3.0 cable, it shows that the number of devices is 0. I can confirm that my USB 3.0 cable is good because its other functions can be used normally. Also, I am sure that the settings of my Windows computer and Android tablet are correct, and the USB interface used is the same. The only difference is the USB cable. If I slowly insert the USB 3.0 TYPE-A, it can be recognized at this time, but the reason for this recognition is that slow insertion will be recognized as USB 2.0. So, does the current Spacedesk indeed not support connection using USB 3.0?

[dezkk]

Hello, I have the following problem: When I connect an iPhone 8 via wire and connect to a computer, I have an excellent picture and there are no lags, but when I connect an ipad mini 2 instead of an iPhone 8, I start to experience lags, although the computer is set to 60 hz and there is no such problem on iPhone 8 I connected via USB 3.2 gen 1

[spacedesk Christian]

Hi @koduki,
1. For both USB Android and USB iOS clients:
– The connection ends when the server ( PC ) goes to sleep/shut down. The spacedesk viewer app must be opened again to restart the connection.
– The connection continues during server ( PC ) monitor sleep, (Current bug: Last frame update is shown on the client instead of “Connected-Display Off”). Frame updates will show again once the monitor wakes up.

2. Yes, USB connection in iOS is supported. Please check the CONNECTING A NEW DISPLAY MONITOR OVER THE USB CABLE -> Direct USB Cable Connection ->iOS USB Cable Connection chapter in the user manual – https://manual.spacedesk.net/iOSUSBCableConnection.html
-Unfortunately, unlike Android viewers, iOS viewers cannot automatically establish connection during app initialization.
you will have to confirm the permission dialog box to connect via USB everytime you open the app.

[koduki]

Hi.
The KindleFire is currently connected via USB and is in a state where it can perform the ‘automatically start app when Windows PC is switched on, automatically connect’ operation.
When the PC is off, it is set to keep the home screen displayed and not perform screen sleep.
Therefore, we would like to know if the following can be achieved.

1. from screen sleep (screen off), when the PC starts up, can it automatically recover, start up apps and automatically connect?
2.I own an iPad mini4, can I connect it via USB as well, and can I automatically connect it when the PC is switched on?

Currently, when I try to use it on my iPad, I have to tap the connection confirmation dialogue, and the app itself quits when disconnected, so I have to start the app and tap the dialogue in order to display it again.

If there is a better way, please let me know.
Thanks.

[spacedesk Christian]

Hi @fsimmer,
Thank you very much for sending the required files.
We had to move your replies to a different topic to avoid confusion due to you having a completely different issue.

Based on the traces we found 2 possible reasons for this issue:
– spacedeskDriverBus is missing in your machine.
– your client is showing a ‘detached’ status.

Could you maybe try the following?
1. re-install your spacedesk vDriver v2109
2. open the Windows Display Settings on your primary machine and click the detached/greyed-out client then just attach it by selecting extend.
You can also refer to our CONFIGURATION AND SETTINGS
-> Windows Driver (Primary Machine) -> Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel chapter in our manual –
https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.html

[Fsimmer]

Hi,

I got the same problem, on 2 different Ipads I get the message “connected – display off”
– I deleted the app and reinstalled it
– I deleted the app from windows and deleted it
– I re-installed the nvidia GPU drivers
– I am running the latest versions, windows 11 app: 2.1.09 / the ios app 1.0.51

also i tried to connect directly with USB cable, I installed Itunes, but through usb I dont see the device.

I also attached a logfile, i hope this can help a bit 🙂
I think I prefere to use both options since using the usb, it will probably be faster, and I want to use it in FS2020.

I also have no incompatible software installed 🙂

Thanks for the help!!

[Mouseunder]

I’ve seen the black bar issue in many older Android apps that don’t support modern aspect ratios (19:9, 19.5:9, 20:9)

[Mouseunder]

Even if you use 1280 x 720 resolution, the black bar will remain and the image will not be centered. On a tablet with a 16:9 aspect ratio there is no such problem. I tried the same resolution in a similar application SuperDisplay, there is no black bar.

[spacedesk Christian]

Hi @elyrion,
It seems you are using resolutions for your main screen and spacedesk Viewer that don’t have the same aspect ratio.
Could you please try to follow the suggestions in this thread?
Link: https://forum.spacedesk.net/forums/topic/12-android-tablet/

[spacedesk Christian]

Hi @astraios,
are you having black bars on the side of your tablet screen? if yes,
your main screen resolution and spacedesk Viewer resolution need to have the same aspect ratio (e.g. 4:3). Example for 4:3 aspect ratio: Main display screen 1920×1440 and viewer display screen 800×600. they both have the same aspect ratio.

You can change the resolution of spacedesk Viewer in spacedesk Viewer app menu.
In case of Desktop extension:
You can go to spacedesk Android viewer settings then check if “Use native android device resolution” is checked if not, please check it -> connect your android viewer to the server -> go to windows settings -> select the display # of your device -> go to resolution and change it to the native resolution of your android device.

In case of mirror/duplication:
Please go to spacedesk Android Viewer -> Settings -> Resolutions -> Choose Custom Resolution, please choose the resolution that matches your device’s aspect ratio – the one with (*) mark.

• 该回复由spacedesk Christian 于 5月前 修正。

[Astraios]

Hi and Hello,

everythink works fine on WiFi and USB – great software – is there a way having SpeceDesk completly filled out my tablets display? nice regards and love

[Mouseunder]

Aspect ratio: 20:9

[Mouseunder]

My device: Realme 9 5G
OS: Android 12
Screen: 6.6″ — 2412 x 1080 (480 DPI)

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[Ronalpinhos]

Could you please check lower resolutions on your Mi Pad 5 to see if you can also observe screen tearing when using WiFi connection?”

The issue does not appear on Wifi, only on Android USB cable connection. Not present on lower resolutions either.

also, could you please send us a screenshot/photo of the screen tear issue?

I took a screenshot video with the snipping tool but the issue was not present on the video, but present on the screen, then I solved the issue not sure how by surprise so I do not have one.

The tearing was 1, 2 or 3 horizontal bands, from side to side, on the middle sections of the screen, never touching the bottoms or tops. The bands widths were approximately a 4th of the display, and they were frozen on an earlier frame from the video for a few seconds and then played the video with a delay.

[Ronalpinhos]

Hey mate. Thanks for the answer.

Indeed, there are no issues in other devices, only the Mipad 5.

I have done as you said, and yes, it only happens on 4k resolution.

I have done more troubleshooting:

1. Wiped data and reinstalled the APKs to the January 23rd version, I missed that update somehow.

2. Set the custom resolution to the resolution of the Mi Pad 5 and disable native resolution, same for the Samsung Tab.

3. Adjusted the compression in the Windows Spacedesk program to 92 for the Mi Pad and 82 on the Galaxy tab, In the past this compression gave me bad image quality, but now, I suspect thanks to the latest update and resolution setting the quality is good and I’m getting a way for fluid motion than before, great in sports.

4. I have learned that my display is hardwired to the AMD integrated IGPU, so the Nvidia control panel does not do much, no remux to switch either. In addition, my AMD CPU is not compatible with Freesync, so there is that.

At this point, it was working well but when adjusting the scaling of the Mi Pad in Windows display settings the problem came back again, I rebooted and left it at 100%, as recommended by Windows, and the problem went away.

I rebooted and after a while of 100% scaling I switched back to 250% to try and there is no tearing for now, Im not sure what can cause this miracle, but it is surely welcome.

I also have Vsync set to Fast and Superresolution to 4, just to try out things I do not remember when I set it up that way but it was in the last batch of changes, I won’t be changing any more settings since I finally managed to make it work, the problem is that I changed so many things that I do not know what fixed the issue, which Im sure will come back to bite me later on.

I will keep you posted, thank you for your time.

[Ronalpinhos]

Hello,

I’m encountering this issue where the screen tears only on the Mi Pad 5.

I have other devices working well, such as Mi Note 10 Lite, Samsung Galaxy Tab 2 and some more that I tested.

The resolution matches the native, 2560 x 1600, the refresh rate is locked to 60 on the Mi Pad 5 Spacedesk app, Android system and Windows 11 display settings.

I have tried uninstalling drivers, playing with VSync options, making sure the SpacedeskService is on real-time and high, adding the service to the Nvidia control panel and putting it on the GPU, setting the GPU in Windows to specific Nvidia, and all drivers are up to date, windows 11 also.

The only thing that I suspect is the colour bit depth in the advanced display setting in Windows is dead set on 8-bit even though everywhere else is 24-bit.

Also tried different refresh rates on the Android system, different USB ports on my laptop and different high-quality USB cables.

Another thing that bugs me is that in the adrenalin software for the integrated AMD GPU that I assume controls display output it says FreeSync is not supported, I have researched about activating it but I have a laptop and the only thing I found it for monitor settings using monitor specific menus.
I’m not sure what else I can try out, but I would appreciate any recommendations.

• 该话题由Ronalpinhos 于 5月、 1周前 修正。
• 该话题由Ronalpinhos 于 5月、 1周前 修正。

[spacedesk Christian]

Hi @aswq1254,
Thank you very much for providing the required files. however, the zipped files you sent can’t be fully extracted because of missing files. You could try uploading ALL files via cloud-sharing storage e.g. google drive or dropbox then just send the link here.

also, one of your clients is showing a ‘detached’ status.
you could try opening the Windows Display Settings on your primary machine and click the detached/greyed out client then just attach it by selecting extend.
You can also refer to our CONFIGURATION AND SETTINGS
-> Windows Driver (Primary Machine) -> Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel chapter in our manual –
https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.html

• 该回复由spacedesk Christian 于 5月、 1周前 修正。

[aswq1254]

iPhone5s 9.3.3
iPhone6s 10.2
iPhone7 13.7
iPhone13mini 15.0
DVI connection using main film
Second screen uses DisplayPort connection
OS Win10 22H2
spacedesk DRIVER Console:v2.1.09
iOS viewer v1.78

If the second screen is on
When these phones are all connected via USB at the same time
iPhone5s won’t display

If the second screen is not turned on
Only the first device connected via USB will be displayed

In addition, when using debug mode, the USB connection will be unable to connect.
All wifi modes work normally

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[spacedesk Christian]

Hi @aswq1254,
It is recommended to always stay up to date when using the spacedesk Windows Driver as an updated driver often comes with major/minor bug fixes as well as new feature updates.

As for the iOS viewer app..
We have released a new spacedesk iOS viewer v1.78 in the Appstore, which contains the potential fix for the crash issue.
Please update your viewer and try it. let us know if it fixes the issues for you.
Looking forward to your feedback!

[aswq1254]

Hello, because 1.76 and 1.77 cannot be started.
So I don’t dare to update my computer to 2.1.09 rashly at the moment.
I will try to update to the latest version when the ios version can run normally.

[spacedesk Christian]

Hi @ivan1884,
What is the app version installed on your iPad Mini 2? Is it 1.76?
Does this only happen during USB connections? how about in Wi-Fi?
Could you please try to check/uncheck the USB Cable iOS in spacedesk Console? and/or reboot both your Windows 10 and iPad Device then try again with spacedesk.
Looking forward to your feedback.

• 该回复由spacedesk Christian 于 5月、 1周前 修正。

[spacedesk Christian]

Hi @aswq1254,
it seems like you are using an old spacedesk Driver. We are now at v2.1.09
Could you please try to update your spacedesk Windows Driver and try connecting multiple usb ios connections again?
please make sure to uninstall the old driver first before installing the new one from our website.

If the issue persists, please send us the Diagnostic logs of this Issue using spacedesk Driver v2.1.09.
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– reproduce the Issues.
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

For the self-exit issue, what is your display mode when the issue occurs? is it extend or duplicate?

• 该回复由spacedesk Christian 于 5月、 1周前 修正。

[spacedesk Christian]

Hi @leobuz,
so far, We have tried the Office 365 apps in Windows 11 and iPad 6th Gen with iOS 17.2 and we couldn’t reproduce the flickering issue on our side.
It may take us some time before we can provide an update, but we will continue investigating this issue.

for now, please send us the Diagnostic logs of this Issue.
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– reproduce the Issue.
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

• 该回复由spacedesk Christian 于 5月、 1周前 修正。

[ivan1884]

@MDiez
May I ask you what settings do you use to run SpaceDesk on iPad Mini 2 ?

I found situation that if I want to use iPad on native resolution (2048×1536) as second monitor, it lags so much, you cant move mouse normally or perform any real action or work.
because it very lags

I tried modify settings to find the working position, and in my case iPad show decent performance but still lags a bit, if I choose 1024×768, fast protocol (4.0.2) and quality of image set to 8\10

if I even change resolution to 1152 x 864 for example, SpaceDesk start lagging so much.
I use originale Apple cable and my Laptop has 10th Gen i7 CPU, so this is not issue with my Laptop.

– – –

can you please tell what is your setup with iPad Mini 2 and Spacedesk ? on what resolution you run it ?

[ivan1884]

same exact situation, iPad Mini 2, iOS ver. 12.5.7
SpaceDesk ver. 1.76 and 1.77 not working
ver 1.75 is known to be working

[skypilotYTS]

This is already known and discussed;

Client app crashes at the starting on iOS 12.5.7

[ivan1884]

hello, I would like to inform that the last stable verion of SpaceDesk which really works on iOS 12.5.7 is ver. 1.75 build 862355169

this is the only info I managed to find on WEB and from several people using SpaceDesk on Facebook

[ivan1884]

hello, Im new to SpaceDesk on Apple devices. recently I installed SpaceDesk on my iPhone 11 (Apple A13 Bionic CPU) and it worked super smoth fine and brilliantly, but next I installed SpaceDesk on my iPad Mini 2 (Apple A7 1.3 CPU) and I was shockingly surprised how slow and laggy and glitchy it works. Both “setups” are tested on iOS cable connection, to Windows 10 Pro PC.

Can you please share your experience, if that is normal behaviour for iPad Mini 2 device, or I should keep researching what can be fixed from my side. Because truly I cant imagine a lot of people could use SpaceDesk with so much laggs.

Im asking such question, because I use SpaceDesk a lot on my very old laptops with Celeron CPU and even on very old machines using Ethernet cable the SpaceDesk works great. I cant understand what is wrong with iPad Mini 2 version, it is much mor epowerful than 2011 Celeron

• 该话题由ivan1884 于 5月、 2周前 修正。

[ivan1884]

20.01.24
iPad mini 2, iOS 12.5.7

just installed SpaceDesk ver. 1.77

The app still crashes on launch, this didnt fix the problem

[LukasJN1914]

My 2nd device appears with “Connected – Display off” and my main computer (Windows 11 64 bit), while detecting the 2nd device and adding it inside the SpaceDesk application, Windows does not detect it as a usable display. Furthermore, in Device Manager the “SpaceDesk Graphic Adapter” have a caution triangle symbol on the side of it and checking the properties this status appears:

“This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}
The requested operation was unsuccessful.”

I have attached a diagnostic .txt file.

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[lparca]

New update(1.77). Stil don´t working on IOS 12.5.7

[skypilotYTS]

Likewise,

Just updated to 1.77 on iOS 12.5.7 and the issue is still occurring in the same manner as 1.76

[aswq1254]

I updated my iPhone 6s with iOS 10.2 to 1.77 today.
He also cannot open the App. The situation is the same as in 1.76.

[aswq1254]

Hello
Thank you for allowing iOS devices to support USB connections.
But I found that after I turned on both my secondary screens.
Only one of the USB-connected iPhones will display normally, and the others cannot be connected.
If I only open the main screen, even 3 mobile phones can connect normally.

Main screen: DVI connection
Secondary screen: DisplayPort connection
OS: win10 22H2
spacedesk DRIVER Console: 2.1.08
App version: 1.75 (1.76 will crash)

In addition, I have another situation
iPhone 5s iOS 9.3.3 no matter what connection method is used.
It will exit without warning and the APP will be closed by itself.
I have cleared all content on my phone and reset it, but this problem cannot be solved.
iPhone 6s and other new models of mobile phones have not experienced self-exit.

[aswq1254]

Hello
Thank you for fixing the iOS9 and iOS10 crash issue before.
I updated the App of one of the devices to 1.76 today and it also crashed.
iPhone 6S iOS10.2

[skypilotYTS]

Same issue here, updated to 1.76 on my 3 iPads.

The ones on iOS 17 are fine, 12.5.7, the app opens and immediately closes. What’s odd is that it doesn’t actually “close”

Meaning, if you double tap the home button, the app is still there (like its loaded) but you can’t see it.

• 该回复由skypilotYTS 于 5月、 2周前 修正。

[gsearle5]

I have a fully-updated version of Windows 11 Professional. Spacedesk is running in wired mode via USB for performance reasons. I have a rendering task running at normal priority which takes up all 20 logical cores of the computer, pinning the CPU at 100% load. Moving the mouse pointer on the Spacedesk screen when this is running with no application underneath (to interfere with pointer movement on mouse-over events with CPU contention), it is a little more laggy if spacedeskservice.exe is running at normal priority than at high priority.

Granted, this is extreme conditions and the difference is minor. Thanks for explaining that the threads are already running at high priority. When I reported this, I probably had an application running on the second screen that was grabbing at the mouse pointer. Doing so with a blank screen shows the effect is minimal.

[ivan1884]

** UPD **

no difference how the app for iPad is downloaded.

tested both on :

– downloaded from the same Apple ID that shares both iPhone and iPad (iPhone version working), in this case a sign of a cloud appears for downloading. App doesnt work, crashes on launch.

– created a fresh Apple ID directly on iPad device running iOS 12.5.7
fresh download of SpaceDesk app from AppStore. App doesnt work, crashes on launch.