Forum 论坛 spacedesk Discussions Spacedesk driver console not working and “Connected – Display OFF” on Viewer 回复至:Spacedesk driver console not working and “Connected – Display OFF” on Viewer

spacedesk Lea

Hi @wulf,

Could you please send us the current .NET Framework version of your primary machine.
Just run the Windows PowerShell as Administrator then type the command:

Get-ChildItem ‘HKLM:\SOFTWARE\Microsoft\NET Framework Setup\NDP’ -Recurse | Get-ItemProperty -Name version -EA 0 | Where { $_.PSChildName -Match ‘^(?!S)\p{L}’} | Select PSChildName, version

Then press the Enter send us the result via txt file or screenshot.
Please check this link for reference:

Could you also please send us the following for further analysis:
– Dxdiag.txt file – just run dxdiag.exe on your primary machine, click “Save All Information”
– C:\Users\Public\spacedeskSetup.log file

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

For assistance, you can also check the Troubleshooting -> Windows PC (Primary Machine) chapter in the user manual https://forum.spacedesk.netuser-manual/.