回复至：Error – spacedesk Keyboard / Mouse Driver unavailable

[spacedesk Lea]

Hi @dmitriy,

when I connect via usb I get an error Error – spacedesk Keyboard / Mouse Driver unavailable

You mean when you connect over USB tethering connection?
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

• 该回复由spacedesk Lea 于 3年、 2月前 修正。