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  • 19 8 月, 2021 3:14 下午 回覆至： Connecting rotated #1903
    brad_sask
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    I answered my own question…installed the Win7 download from your website and it works. I can keep testing the win10 app if that will help you in trouble shooting.

    19 8 月, 2021 3:01 下午 回覆至： Connecting rotated #1902
    brad_sask
    參與者

    Hi Lea. Yes it was already locked. I unlocked it and restarted the app to the same effect. Relocked and restarted with same result. Is it possible to get an older version of the app to test?

    Thanks so much for your help!

    19 8 月, 2021 1:44 上午 回覆至： Connecting rotated #1888
    brad_sask
    參與者

    Just tried it on my wife’s win10 laptop and all works as expected. BTW the tablet is an RCA 10″ windows tablet, if that helps.

    18 8 月, 2021 5:58 下午 回覆至： Connecting rotated #1884
    brad_sask
    參與者

    Hi Lea,

    I just tried it again. It doesn’t make any difference if the lock is on or off.

    Thanks!

    17 8 月, 2021 9:36 下午 回覆至： Connecting rotated #1861
    brad_sask
    參與者

    Just to add…it works as expected using my Android phone.

    16 8 月, 2021 11:07 下午 回覆至： Connecting rotated #1847
    brad_sask
    參與者

    Hi Lea,

    Thanks for the reply. Yes I am using the latest versions of both the viewer (from the MS store) and server.

    Thanks for the help. The previous versions before building my new PC I had worked flawlessly. Great product!

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