Forum 討論群 spacedesk Discussions Windows 7 Black and white image. 2023

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  • #11339
    pablo247
    參與者

    I updated my windows on my secondary pc to make it work, in windows 10 it won’t let me set the resolution of my screen which is 900×1600 and I also have windows 7 installed that stays in black and white. I need help

    #11331
    EagleHound
    參與者

    What is the current version of the client for Windows 7?
    I reinstalled the client to v0.9.39 (BETA), but the screen is still black and white.
    The server was also reinstalled to 1.0.50 and everything is fine with it if I connect through the android app.

    #11332
    spacedesk Marcel
    管理員

    Client for Windows 7 is not maintained very much any more.
    But still it should not expire (I just double checked).
    Are you really sure?
    Anyway, our engineers will have a detailed look at this tomorrow…

    #11340
    pablo247
    參與者

    Upload a patch for windows 7 please, it’s necessary, it’s the only program I have, it’s my secondary PC, I need it

    #11346
    spacedesk Marcel
    管理員

    Confirmed: We will upload a new Windows 7 version of spacedesk Server within the next few hours.

    #11362
    spacedesk Lea
    管理員

    Hi @pablo247
    New spacedesk Server/Driver v1.0.50 for Windows 7/8.1 is now released.
    This new version should fix the black and white screen issue on your side.

    #11367
    pablo247
    參與者

    I’m going to try it right away but I want to clarify that my black and white screen happens on the secondary pc

    #11368
    pablo247
    參與者

    there download and install everything again the problem persists because on my main pc everything works fine but on my secondary pc it is still black and white

    #11385
    spacedesk Marcel
    管理員

    What exactly is your problematic configuration?
    spacedesk Driver/Server on Windows 10 or Windows 7?
    spacedesk Viewer on Windows 10 or Windows 7?
    Or spacedesk Viewer on something else (e.g. iOS, Android)?

    #11389
    FreakyMood
    參與者

    I think you must download qWAVE driver for windows 7. My problem is same. But I barely use windows7
    Please download KB3063858 update for windows 7.

    Microsoft link for update: https://www.microsoft.com/en-us/download/details.aspx?id=47409

    • 該回覆由 FreakyMood 於 1 years, 10 months ago 修改。原因: detailed explanation
    #11397
    pablo247
    參與者

    I have a desktop pc that I use as a server with windows 10 and it works perfectly but on my all in one pc that I use as a client it looks black and white that has windows 7

    #11401
    spacedesk Marcel
    管理員

    The spacedesk Driver/Server is the one that expires.
    Update needed for your spacedesk Driver/Server on Windows 10:
    Install spacedesk Driver/Server version: Beta RC v1.0.50 (from spacedesk website)

    Please also make sure that the Viewer/Client is up to date as well.
    For your spacedesk Viewer on Windows 7 you have two alternative options:
    – Install spacedesk Viewer for Windows 7 Beta III v0.9.39 (from spacedesk website)
    – Use spacedesk HTML Viewer v0.9.10(follow link on spacedesk website)

    #11405
    pablo247
    參與者

    I just updated everything again as you indicated and it’s still in black and white
    I tried the html but there is a lot of lag so I will abandon the best program in the world “spacedesk” until they release a new update, it is a pity because I used it exclusively for work. but thank you for your time and help

    #11460
    DavidSaylor777
    參與者

    I fixed my Black and White issue on the Console by Clearing the Spacedesk Setting on the lower right Settings section. Worked instantly.

    #11470
    spacedesk Lea
    管理員

    Hi @davidsaylor777,
    Thank you very much for this hint. We will suggest this to other users.

    Hi @pablo247,
    Please try this “Clear spacedesk Settings” button in the spacedesk Driver console.

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