Forum › 討論群 › spacedesk Discussions › ServiceOpen OpenService failed! 1060 Service does not exist.
- This topic has 20 則回覆, 3 個參與人, and was last updated 2 years, 10 months ago by spacedesk Lea.
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17 12 月, 2021 5:39 下午 #5095andyc參與者
Just tried to install SpaceDesk on my win10 pc. Install fails with the following log message
Call: 12/17/2021 16:55:3 Build: Dec 16 2021 13:23:43 v1025
>>> SpacedeskSetupCustomAction::_tWinMain -preInstallCheck_W10
>> ActionServiceUninstall spacedeskDisplayKmode
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exist.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskDisplayKmode!
>> ActionServiceUninstall spacedeskDispKmode
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exist.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskDispKmode!
>>> LegacySetupUninstall20 12 月, 2021 8:05 上午 #5115Hi @andyc,
Could you please send us the following for further analysis:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF- 該回覆由 spacedesk Lea 於 2 years, 11 months ago 修改。
20 12 月, 2021 9:05 下午 #513020 12 月, 2021 9:08 下午 #5132andyc參與者Unable to send requested data due to following errors;
spacedeskSetup.log: Sorry, this file type is not permitted for security reasons.
setupapi.dev_.log: File exceeds allowed file size.20 12 月, 2021 9:21 下午 #5133andyc參與者I have renamed the spacedesk “log” to “txt” and have extracted the spacedesk portion of setupapi.
Hope this helps
附加檔案:
你必須 登入 才能查看附件檔案。20 12 月, 2021 9:22 下午 #513521 12 月, 2021 1:36 上午 #5141Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
21 12 月, 2021 9:04 上午 #515222 12 月, 2021 9:53 上午 #5172Thanks for sending the logs.
Could you please try the most recent spacedesk Driver v1.0.26 on the web then let us know if you still get the same issue.
If the problem still persist, please send an updated logs.- 該回覆由 spacedesk Lea 於 2 years, 11 months ago 修改。
22 12 月, 2021 11:41 上午 #5176andyc參與者I have just downloaded v1.0.26 and get the same results
24 12 月, 2021 2:04 上午 #5201Thanks for the feedback.
Is the failing msi installer shows error message box? OR
Is your computer crashing while trying to install spacedesk?We noticed a bluescreen crash on your dxdiag file, is it happening during spacedesk installation?
24 12 月, 2021 12:02 下午 #5209andyc參與者No msi error box but there is a bluescreen crash each time I try to install
28 12 月, 2021 1:32 上午 #5245Hi @andyc,
I see, thanks for confirmation.
To further analyze the bluescreen crash, could you please send us the last 2 or 3 *.dmp files in C:\windows\minidump folder?28 12 月, 2021 12:05 下午 #5253andyc參與者As requested .dmp files
28 12 月, 2021 12:14 下午 #5254andyc參與者.dmp files are 1.2 mb each. How can I send
29 12 月, 2021 3:19 上午 #5260Please send the dmp file to this email: AndroidApp@spacedesk.ph
2 1 月, 2022 12:06 下午 #5319andyc參與者compressed .dmp files
11 1 月, 2022 10:03 下午 #5520tcoyle參與者Was a fix for this found. Having same issue installing Ver 1029 on Win 10. Install fails half way through. Setup removes files and finishes. Windows does not crash
12 1 月, 2022 10:46 上午 #5531andyc參與者Hi,
Any update on this issue?
14 1 月, 2022 12:48 下午 #5594andyc參與者No fix found as far as I am aware. I havent heard anything from Spacedesk since 2nd Jan
18 1 月, 2022 1:06 上午 #5677Hi @andyc,
The dump analysis shows that chdrvr01.sys driver is crashing. Please check the attached dump analysis.
The driver’s product name is CH Products Control Manager.
Do you have any CH Products on your primary machine? E.g. game controllers (joysticks, pedals, throttles)?附加檔案:
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