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  • 1 7 月, 2024 8:14 上午 #27353
    orenyt
    參與者

    Seems like something broken version and drivers are up to date. Keyboard is missing in decide list…

    1 7 月, 2024 8:58 上午 #27354
    spacedesk Nicole
    管理員

    Hi @orenyt,

    did spacedesk connect properly?
    Was it only keyboard that was not working?
    If you are using the spacedesk Android viewer app, have you tried to connect by USB cable and check if the keyboard feature is working? (To connect by USB cable, enable “USB Cable Android” in spacedesk Driver Console https://manual.spacedesk.net/AndroidUSBCableConnection.html).

    To further analyze the problem, please send us the diagnostics.
    Open spacedesk Driver Console and go to Diagnostics.
    Follow the collection steps and send us the zipped folder.
    In case the folder exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.

    2 7 月, 2024 6:31 上午 #27360
    orenyt
    參與者

    @Keymaster
    Your response felt like a joke or whole misunderstanding. Here is picture from spacedesk official documentation, and second picture is my Android app. Without any connections.

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    3 7 月, 2024 1:16 上午 #27369
    spacedesk Nicole
    管理員

    Hi @orenyt,

    keyboard feature is supported by the spacedesk Driver and Android viewer app.

    As mentioned in the official documentation,
    “On-Screen Keyboard option is available via On-screen Menu when Viewer app is connected.”

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