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  • 30 8 月, 2021 12:47 下午 #2095
    MarcioRamos
    參與者

    I can’t install on the Windows 10, I got erro.

    30 8 月, 2021 12:51 下午 #2096
    MarcioRamos
    參與者

    I can’t install on the Windows 10, I got error.

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    31 8 月, 2021 1:10 上午 #2101
    spacedesk Lea
    管理員

    Hi @marcioramos,
    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

    31 8 月, 2021 1:34 下午 #2109
    MarcioRamos
    參與者

    Dear all,

    Please, find in attachment the requested files.

    Regards,

    Marcio Ramos

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    1 9 月, 2021 1:48 上午 #2121
    spacedesk Lea
    管理員

    Hi @marcioramos,
    Thanks for sending the requested logs.
    It seems that you are installing an outdated spacedesk Driver (v0.9.33).
    Please try to install our most recent spacedesk Driver v1.0.12 available on our website https://forum.spacedesk.net.

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