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  • 25 12 月, 2021 8:24 下午 #5217
    Masteris
    參與者

    when I try to install the image error appears. “installer stopped prematurely” I’ve tried some things I saw on google but I couldn’t install.

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    27 12 月, 2021 1:47 上午 #5231
    spacedesk Lea
    管理員

    Hi @masteris,

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

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