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  • 5 9 月, 2021 1:23 上午 #2170
    PhxHere
    參與者

    Please help, I’m using a Iphone xr everytime I’m trying to connect to it, it says “Disconnected
    Disconnected by server error

    Error Code: 2-5-

    Error Info: 0-5-

    Connected Time: 00:00:01

    6 9 月, 2021 1:38 上午 #2174
    spacedesk Lea
    管理員

    Hi @phxhere,
    Did you notice any error notification on primary machine?

    Do you maybe have splashtop software installed on your primary machine?
    If yes, just uninstall the “Virtual Display driver” on Splashtop Wired XDisplay Agent window -> Advanced option.

    6 9 月, 2021 11:09 上午 #2183
    Trudy
    參與者

    Hi @phxhere,Lea,

    I Encountered the same issue, allthough on a Windows machine and Android.
    Spacedesk had been working great before.

    Checked any Splashtop software: no,
    Norton virus: OK, Spacedesk was allowed,
    Rebooting software and machines didn’t work.
    Network: OK, in same range IP.

    But after removing the Spacedesk driver on my primary machine/PC (still used *WIN_10_64_v0967_BETA.msi), downloading the newest version (*v1013_BETA.msi) and (re)installing it, the issue was solved.

    Kind regards from Trudy.

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