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  • 13 7 月, 2021 9:31 上午 #1320
    red2021
    參與者

    Windows 10
    AMD Radeon RX500

    14 7 月, 2021 1:37 上午 #1331
    spacedesk Lea
    管理員

    Hi red2021,
    Could you please try to disable the 10-bit Pixel Format in the AMD Radeon Software settings?
    Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.

    27 7 月, 2021 8:36 上午 #1514
    kayre
    參與者

    If the spacedesk HTML5 VIEWER is unable to connect, check the version of the web browser and make sure that it is talktowendys updated. If the secondary machine is a smartphone or tablet device the browser and OS needs to be most recent versions supporting websockets.

    • 該回覆由 kayre 於 3 years, 3 months ago 修改。
    28 7 月, 2021 3:07 上午 #1533
    red2021
    參與者

    Hello spacedesk Lea, it’s working now there’s no more color issue after I disable the 10-bit pixel format.
    Thank you very much!

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