Forum › 討論群 › spacedesk Discussions › Client app crashes at the starting on iOS 12.5.7
- This topic has 24 則回覆, 8 個參與人, and was last updated 10 months ago by spacedesk Christian.
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19 1 月, 2024 12:54 上午 #25384yuta參與者
Hi team,
The client app v1.76 crashes at the starting on my iPad (iOS 12.5.7) so I can’t use it at all.
The issue found today (Jan. 19 in Japan), yesterday was fine.
I tried restarting the device, uninstall and install the app, but no luck.
Any solution?Thank you in advance.
19 1 月, 2024 3:40 上午 #25392Hi @yuta,
How does the crash occur? Does it happen upon launching the app or after connecting to a server? What type of connection are you using: Wi-Fi or Native USB?19 1 月, 2024 4:28 上午 #25394Turbostig72參與者Hi Guys
Exactly the same problem, only started today. Worked fine yesterday.
IOS Version 12.5.7
Wifi Connection to Windowa PCWhen the app on the ipad tried to start just flashes a blank white screen .
Many Thanks
Ian19 1 月, 2024 5:25 上午 #25399lparca參與者I have the same problem, the app never stars and flashes a whitescren and shut down.
19 1 月, 2024 7:07 上午 #25403yuta參與者Hi.
It happens upon launching the app.
WiFi connection.
Thank you.19 1 月, 2024 7:55 上午 #25404Hi
Thank you very much for reporting this issue.
We have forwarded it to our iOS developer for checking.
We will get back to you as soon as possible.19 1 月, 2024 10:05 上午 #25424ivan1884參與者19.01.24
iPad Mini 2,
iOS ver. 12.5.7SpaceDesk client fails to start, after click on SpaceDesk icon screen becomes white for a while (like the app starting) and then SpaceDesk app crashes, without any additional info, nothing happens just back to “main screen”.
tested on Wi-Fi disabled/enabled, device connected/unconnected to PC
also, the same problem was on iOS 11 just before I updated the iPad, because I thouht this may depend on iOS version, but it doesnt
19 1 月, 2024 11:16 上午 #25425ivan1884參與者** UPD **
no difference how the app for iPad is downloaded.
tested both on :
– downloaded from the same Apple ID that shares both iPhone and iPad (iPhone version working), in this case a sign of a cloud appears for downloading. App doesnt work, crashes on launch.
– created a fresh Apple ID directly on iPad device running iOS 12.5.7
fresh download of SpaceDesk app from AppStore. App doesnt work, crashes on launch.19 1 月, 2024 4:20 下午 #25430skypilotYTS參與者Same issue here, updated to 1.76 on my 3 iPads.
The ones on iOS 17 are fine, 12.5.7, the app opens and immediately closes. What’s odd is that it doesn’t actually “close”
Meaning, if you double tap the home button, the app is still there (like its loaded) but you can’t see it.
- 該回覆由 skypilotYTS 於 10 months, 1 weeks ago 修改。
19 1 月, 2024 4:31 下午 #25432aswq1254參與者Hello
Thank you for fixing the iOS9 and iOS10 crash issue before.
I updated the App of one of the devices to 1.76 today and it also crashed.
iPhone 6S iOS10.220 1 月, 2024 12:27 上午 #25439aswq1254參與者I updated my iPhone 6s with iOS 10.2 to 1.77 today.
He also cannot open the App. The situation is the same as in 1.76.20 1 月, 2024 2:42 上午 #25440skypilotYTS參與者Likewise,
Just updated to 1.77 on iOS 12.5.7 and the issue is still occurring in the same manner as 1.76
20 1 月, 2024 2:54 上午 #25441lparca參與者New update(1.77). Stil don´t working on IOS 12.5.7
20 1 月, 2024 8:41 上午 #25444ivan1884參與者20.01.24
iPad mini 2, iOS 12.5.7just installed SpaceDesk ver. 1.77
The app still crashes on launch, this didnt fix the problem
20 1 月, 2024 9:06 上午 #25445ivan1884參與者can you please release special version of 1.75 which is known as last stable in App Store ? for those who need SpaceDesk
20 1 月, 2024 9:48 上午 #25446Turbostig72參與者Hi Guys
Yep can still confirm that 1.77 does the exact same thing. App briefly shows a white screen then disappears, shows as an active tab but does not function.
Cheers
Ian20 1 月, 2024 9:48 上午 #25447Turbostig72參與者Hi Guys
Yep can still confirm that 1.77 does the exact same thing. App briefly shows a white screen then disappears, shows as an active tab but does not function.
Cheers
Ian20 1 月, 2024 10:00 下午 #25450ivan1884參與者hello, I would like to inform that the last stable verion of SpaceDesk which really works on iOS 12.5.7 is ver. 1.75 build 862355169
this is the only info I managed to find on WEB and from several people using SpaceDesk on Facebook
22 1 月, 2024 1:49 上午 #25461Hi
Thank you very much for your feedback.
Our iOS developer is currently investigating this issue.
We will get back to you as soon as a potential fix is available.23 1 月, 2024 1:25 上午 #25477We have released spacedesk iOS viewer v1.78 on the App Store, which includes a potential fix for the crash issue. Please update your viewer and try it.
Let us know if it resolves the issue for you.
We look forward to your feedback!23 1 月, 2024 2:05 上午 #25480skypilotYTS參與者Confirmed, 1.78 has resolved the issue!
23 1 月, 2024 2:14 上午 #25481dondonini參與者Can also confirm that 1.78 has resolved the issue on my iPad Air!
23 1 月, 2024 2:55 上午 #25483Turbostig72參與者Awesome guys, confirming all sorted.
Thanks for sorting in a quick manner.
Cheers
Ian23 1 月, 2024 7:19 上午 #25484ivan1884參與者thank you very much for the fix
so, could you please reveal what was the issue that caused such a problem ?
24 1 月, 2024 1:14 上午 #25499yuta參與者Hi, I also confirmed the 1.78 has resolved the issue.
Thank you very much for the fix!24 1 月, 2024 2:06 上午 #25502No problem, Glad it worked out for you!
We will now close this topic. In case you encounter any spacedesk-related issues, just let us know and we’ll be happy to assist you. -
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