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  • 16 11 月, 2023 12:36 下午 #24596
    naddy
    參與者

    I am experiencing black screen on my tablet as the second screen, it happens even without connecting to any device. I use my samsung tablet and i reinstalled the app on both devices already. Please help

    • 該主題由 naddy 於 10 months, 3 weeks ago 修改。
    17 11 月, 2023 2:08 上午 #24601
    spacedesk Christian
    管理員

    Hi @naddy,

    Could you elaborate on this “it happens even without connecting to any device.” did you mean even without connecting to spacedesk?

    For your Blackscreen problem, do you maybe have Nvidia ShadowPlay installed on your machine?
    Could you please check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products.

    For the files you sent, unfortunately, the files exceed the allowed size.
    Could you maybe upload the zip files in the Dropbox or other file hosting services and just send us the download link.

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