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  • 7 11 月, 2022 2:45 下午 #9620
    danm
    參與者

    아이패드에 연결하면 에러가 발생합니다.
    에러 메세지는 다음과 같습니다.

    Disconnected
    error code:2-5-
    error info:0-5-
    connected time:06:07:26

    spacedesk Service Tray Application
    spacedesk x10
    Error – Duet Display, Splashtop, Fresco Logic, etc. Driver Detected –
    Incompatible Display Hook Driver!

    8 11 月, 2022 1:23 上午 #9623
    spacedesk Lea
    管理員

    Hi @danm,

    This error message indicates that an incompatible software is detected in your primary machine.
    Please open the spacedesk Driver Console -> Diagnostics -> Incompatible Software, to check which software is present and just click the “Uninstall” button beside it then, reboot your primary machine before connecting a spacedesk viewer.

    For further details, please check Troubleshoot -> Windows PC (Primary Machine) -> Incompatible Display Hook Driver Detected chapter in the user manual https://forum.spacedesk.netuser-manual/.

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