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  • #12696
    spacy
    參與者

    HI
    When i install Spacedesk drivers on my main pc i get a bsod before the installation completes
    the bsod error: Stop code: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    What failed:chdrvr01.sys
    I do not use usb tethering
    See attached minidump
    See attached diagx
    Nvidia card has latest update
    windows fully updated

    I have read as much as i can regarding the topic but can’t find answers that work
    Hope for some solutions

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    #12687
    spacedesk Lea
    管理員
    shawn9ui9
    參與者

    agreed, 100%
    I just found the app, works perfectly except. Second screen controlling the PC is a deal breaker.

    1st, in general, the added threat surface (potential for misuse) means there are far fewer places I would deploy spacedesk.

    My particular use case: Screen mirroring.
    Our computer operator is running an alpine ski race: that is, they are entering racers into the software connected to start and finish which provides us with results.
    A live announcer views a mirrored screen so they can announce results over a public address system.

    Currently we use full size second monitor.
    Because we setup/teardown frequently, we are hoping to use a tablet as second display.
    The tablet can go in the backpack with the laptop, saving us having to lug a desktop monitor around.

    I can think of a dozen other use cases where it would be preferred to have view only.

    @jonathana
    suggestion to be able to disable from either client or server is perfect. Hope this can be implemented. We don’t race again until 2024, so perhaps we can use SpaceDesk.

    #12683
    FlyingAce63
    參與者

    I don’t know what you mean by a “detached secondary display”. By that are you referring to when Spacedesk is running? My PC consists of 3 monitors at all times, and when I look in Display Settings, there is nothing detached. All 3 monitors have the desktop extended to them. They are working fine. Even when I run Spacedesk, nothing shows up as detached in Windows Display Settings.

    Regarding Virtual Desktop, are you saying disabling it is not enough? I need it to run my VR apps and uninstalling it is not an option. If a complete uninstall is the only way Spacedesk will run, then I’ll have to find a solution other than Spacedesk.

    #12675
    spacedesk Lea
    管理員

    Hi @carsonolson99,

    On which part of the setup did it get stuck? What was shown in the installer window?
    FYI: If you already see the Repair or Remove option, it means spacedesk installation was able to finish.

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #12674
    spacedesk Lea
    管理員

    Hi @cavogaro,

    For clarification, so you want to mirror your main monitor screen to your other Android TV screen, right?

    If this is the case, it is possible, just that Windows Display Control Panel/Settings user interface does not support it.
    This applies to spacedesk and all other displays.

    We suggest the workaround steps below to mirror your main monitor to all your Android TV screens.
    1. connect your 2 other Android TV, so the setup will be something like this:
    — Android TV #1 – main screen (1920×1080)
    — Android TV #2 – extension (1280×780)
    — Android TV #3 – extension (1280×780)

    2. Open spacedesk Driver Console and enable Videowall mode
    3. Assign all clients connected to Video Wall.
    — You will see on Connections -> Active (2 connected), 2 Android TV clients connected, click one of them, then click the Videowall tab in the right panel
    — In Wall Index box, enter any value e.g. “1”, then it will create a Video Wall1 underneath CONTROL
    — Change the dimension (Width:Height) of the client from 1280×780 to 1920×1080
    — Then right-click the other Android TV client below, then select “Assign to Wall1” and also change its dimension too
    4. Change dimension of Video Wall1, by clicking it underneath CONTROL, set the Size (Width:Height) to 1920 : 1080
    5. Open Windows Display Settings, and you will see an extended display (this is the videowall 1), switch it to Duplicate the main display.
    You can do it via Display switch (Windows logo + P hotkey) then select Duplicate.

    #12671
    spacedesk Lea
    管理員

    Hi @corbil,

    Unfortunately, duplicating your Android phone screen to Windows machine is not possible with spacedesk.
    spacedesk only supports Windows 8.1/10/11 as primary machine.
    You can only use your Android device as secondary machine.
    For more info, please check the chapter System Requirements in the user manual https://forum.spacedesk.netuser-manual/.

    #12653

    回覆至: Buying personal copy

    spacedesk Lea
    管理員

    Hi @bugmenot,

    spacedesk Pro license will be available very soon. No specific date of release yet.

    As for your other question, creating a virtual display without spacedesk client connection is not available in the current spacedesk BETA version.
    But there’s a workaround to create a virtual display (without connecting from secondary client).

    Option #1: Use HTML5 Viewer page to connect locally. Just open a web browser e.g. Microsoft Edge on your primary machine, then go to http://viewer.spacedesk.net/ and connect to the localhost’s IP address or 127.0.0.1. Keep in mind that spacedesk only allows 1 HTML5 Viewer connection at a time.

    Option #2: Connect a secondary client at first to attach a virtual display and persist it. To do this:
    – open spacedesk Driver Console and switch ON Videowall mode
    – set Videowall disconnect delay to -1 (equivalent to infinite)
    – connect a spacedesk client first and disconnect it immediately, you will notice that the secondary display will persist (check it in Windows Display Settings). It will only detach once you reboot your machine or switch OFF spacedesk Driver or Videowall mode in spacedesk Driver Console app.

    #12652
    spacedesk Lea
    管理員

    Hi @beckett,

    We have similar reports regarding connection problem when using public wireless network.
    Typically we cannot troubleshoot networks in public places.
    We assume that one reason might be the hotel’s wireless router settings could have wireless isolation enabled.
    With this settings, it will prevent direct communication between the connected devices/machines.

    You might need to setup your own private network between your Mac and Windows primary machine in order to connect spacedesk (e.g. WiFi Direct/Hotspot).

    #12638

    回覆至: Page not loading

    spacedesk Lea
    管理員

    Hi @kyun,

    Can you please tell us what page are you trying to load with spacedesk’s port (28252)?
    Are you trying to load/open the spacedesk HTML5 Viewer page via web browser?
    Are you trying to connect spacedesk locally via HTML5 Viewer?

    Can you maybe send us the screenshot/s of what you are trying to do?

    #12635
    spacedesk Lea
    管理員

    Hi @samsonandersson,

    Current spacedesk BETA version:

    – supports touchscreen on one viewer display only (on first client to send touch input), then it will use a single mouse touch input on other displays connected

    – consumes GPU and CPU, the amount it consumes depends on how big the display resolution is and how many spacedesk displays are connected

    – is not yet GPU configurable, spacedesk cannot select which GPU to use. spacedesk is always using the default main graphics adapter of your primary machine. This feature will not be available any time soon.

    – To achieve a better performance, spacedesk connection must be over a direct wired connection (LAN cable and/or Android USB cable).
    For more info please check the chapter Performance tuning in the user manual https://forum.spacedesk.netuser-manual/.

    #12634
    spacedesk Lea
    管理員

    Hi @flyingace63,

    Thank you very much for sending the diagnostic logs.

    Based on the logs:

    1. You have a detached secondary display.
    Have you tried attaching it via Windows Display Settings -> Multiple displays -> Extend/Duplicate display?

    2. As for disabling the Virtual Desktop & Virtual Desktop Streamer, please also try to uninstall it (then switch spacedesk Driver OFF-ON via spacedesk Driver Console) and check again with spacedesk.

    #12626
    samsonandersson
    參與者

    Hello,

    Can someone please offer clarification about monitors over LAN and PC specs necessary for many simultaneous touchscreens?

    I would like to have many independent touch screens monitors (between 6-10) controlling a single PC running audio software. What specs in a PC are required to make this work smoothly? Do monitors over LAN consume as much GPU as when directly plugged into a video output? Can I use an external GPU with SpaceDesk? Does this SpaceDesk consume much CPU?

    I apologize for having so many questions and I appreciate any/all help!

    Thanks!
    Sam

    #12620

    回覆至: Low fps while gaming

    spacedesk Lea
    管理員

    Hi @patatowarz,
    Unfortunately, spacedesk does not support connection of 2 Windows PC via type C USB cable.

    #12619

    回覆至: Color profile switch

    Hi @rhoads,

    We were able to somehow reproduce the same scenario you are experiencing with f.lux, it seems that f.lux is the one causing this issue. may we know if the issue is still happening on your side? If yes, can you please see if there’s a checked display in the disable menu of f.lux?

    Just follow the steps below:
    – connect your android phone and main monitor with spacedesk
    – open f.lux
    – go to f.lux menu which can be found in the upper left corner of f.lux window
    – check the ‘disable’ option for a checked display
    – If there’s a checked display, please uncheck all of it and then try to disconnect/connect your Android device again
    – your display settings should now stick with just one color with/without spacedesk.

    #12616

    Hi @B7G1,
    Unfortunately, we cannot provide a program file of spacedesk Viewer for Windows 10 as it is only available and can only be acquired by installing it from the Microsoft Store.

    #12615
    spacedesk Lea
    管理員

    Hi @jjjjj,

    Thanks for sending a new diagnostic logs.

    Could you please try the following:
    – Uninstall the spacedesk Driver via MSI -> Remove or Windows Control Panel
    – Download Microsoft Troubleshooter here: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed.
    — Run the “MicrosoftProgram_Install_and_Uninstall.meta.diagcab”, select Uninstalling.
    — If “spacedesk Windows DRIVER” is not on the program list, just select “Not Listed” then paste the product code of the spacedesk Driver here: {8CC439D9-62A0-40F1-AD10-69C0212A3A6F}

    After the steps above, please reboot your primary machine, then try again to install the latest spacedesk v1065 msi installer and check if the problem still persist.

    #12610

    回覆至: Color profile switch

    rhoads
    參與者

    I don’t, but I figured out what is going on. The issue is with f.lux, an app that automates a night-light like feature. They also had issues with other virtual/secondary display apps like displaylink. It looks like that in that case it is an issue with display link, check this example: https://www.displaylink.org/forum/showthread.php?t=68201

    Do you think that is an issue with spacedesk or with f.lux? Can I help in any way?

    #12607
    spacedesk Lea
    管理員

    Hi @freakymood,

    Did you follow the instruction on the chapter – Direct USB Cable Connection (Android only) in the user manual https://forum.spacedesk.netuser-manual/#item_11689 ?

    Do you have USB debugging enabled on your android phone?
    If yes, can you please try to disable it and try again with spacedesk Android USB cable connection.

    If the suggestions above did not help, please send us the diagnostic logs, just follow the steps below:
    – open spacedesk Driver Console -> Diagnostics page
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – try to connect your viewer app and reproduce the issue
    – switch Diagnostic Collection OFF
    – click Save All Information button (if dialog box appears, just click No to proceed)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    FYI: spacedesk connection via direct Android USB cable connect still uses JPEG encoding not H264.

    #12606
    spacedesk Lea
    管理員

    Hi @jjjjj,

    Thanks for sending a new diagnostic logs.
    So the suggestion above did not help, right?

    Is this the first time you try spacedesk?

    Have you tried the steps below on how to properly get the complete diagnostic logs?
    if not yet, please follow the steps below:
    – go to spacedesk Driver Console -> Diagnostics and make sure DebugView is available
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – try to connect your viewer app and reproduce the issue
    – switch Diagnostic Collection OFF
    – click Save All Information button (if dialog box appears, just click No to proceed)
    Then send us again the updated logs.

    #12603
    FreakyMood
    參與者

    I am using my processor as graphics card, and I see that, if I connect my phone to spacedesk with new android usb support then it can use h264. But I can’t connect my android phone to windows. I restarted my phone, and windows, and unplug usb and plug again, but nothing works. I can use usb tethering but If I use usb tethering it uses jpeg encoder and my processor is working at 100%. I can’t even use my laptop. How to fix this?

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    #12599
    spacedesk Lea
    管理員

    Hi @jjjjj,

    Thanks for sending the diagnostic logs.
    Could you please quickly try the steps below:
    on spacedesk Driver Console,
    – go to CONTROL page, click “Clear Windows Display Settings: button
    – switch OFF Videowall
    – switch OFF -> ON the spacedesk Driver on top
    Then try again to connect.

    By the way, we moved your post in a separate topic avoid confusion with other user’s topic.

    #12596
    jjjjj
    參與者

    The Device Manager in Win10 ->Display Adapter ->Spacedesk Graphics Adapter prompts that Windows cannot load the drivers required for this device, resulting in abnormal operation of this device. (Code 31)

    #12593

    回覆至: Low fps while gaming

    patatowarz
    參與者

    Thank you for your time & patience. I did use static IP but to no avail.

    I think that the gigabit bandwidth is simply not enough as I was able to use 5 gigabit ethernet for uncompressed 1080p/60 fps. I did the same on an android smartphone which has a 10 gigabit usb c connected to a computer with usb 3.1 gen2.

    I was wondering if it’s possible to use type c or usb 3.1 to link 2 computers in spacedesk?

    #12591
    spacedesk Lea
    管理員

    Hi @aspect,

    If the spacedesk Android USB Cable is ON, it disables the other USB cable applications (e.g. File Transfer).
    To disable it, please open the spacedesk Driver Console on your primary machine, click Communications Interfaces then switch OFF Android USB cable.

    #12534
    Aspect
    參與者

    I have used spacedesk for a while now on my phone and pc, but one day i had to transfer my files from my phone to pc, but when i plugged my phone to my pc, it showed the starting thing in space desk, so instead…

    So I turned off USB debbuging, but then, same thing happened, so i deleted space desk on my phone, but when doing thath it showed a diffrent message, it said “no installed apps work with this USB accessory. Learn more about this accessory at (link of spacedesk in Google play store)”
    it had options to cancel and view the link

    whenever i try to switch my USB mode to file transfer, it would always go back to it always goes back to the same message… instead of going back to its USB mode that I choose

    #12589
    spacedesk Lea
    管理員

    Hi @rexmauris,

    Routers can cause lags and latency. Bypassing them always improves performance.
    This does not only apply to USB Tethering, but also to direct ethernet cable connection and WiFi Direct connection.

    If your secondary device is Android, you can try connecting via direct Android USB cable.
    Please refer to the chapter Direct USB Cable Connection (Android only) in the user manual https://forum.spacedesk.netuser-manual/#item_11689.

    Otherwise, please check the chapter Performance tuning in the user manual.
    It provides several ways to improve performance. https://forum.spacedesk.netuser-manual/#item_505.

    #12586

    回覆至: Work remotely by VPN?

    spacedesk Lea
    管理員

    Hi @jptang2,

    spacedesk does not work with VPN enabled most of the time.
    That’s why we always advise the users to disable it.
    In some cases it works and just needs a workaround.
    For more info, please check the chapter Troubleshooting -> Network Connection -> VPN (Virtual Private Network) in the user manual https://forum.spacedesk.netuser-manual/#item_493.

    #12539
    jptang2
    參與者

    I’m wondering about using spacedesk remotely with VPN(zerotier), I have connected the server and client machine to zerotier VPN, spacedesk cannot detect any primary machine, I tried to add IP manually, it doesn’t work either. please help.

    #12580
    spacedesk Lea
    管理員

    Hi @david-p,

    Yes you can simulate an 8k virtual monitor with spacedesk.
    Just enable the videowall mode, then create a video wall by assigning a client to a wall.
    The default dimension of a spacedesk video wall is 4K (3840×2160) but you can modify it and set an 8K resolution.

    For further assistance, please refer to the chapter Videowall Configuration in the user manual https://forum.spacedesk.netuser-manual/#item_619.

    #12577
    David.P
    參與者

    Hello Community,

    can I use Spacedesk to simulate a virtual monitor for example with 8K resolution, in order to make 8K screenshots of a web page or of an application window?

    Thanks
    David

    #12575
    spacedesk Lea
    管理員

    Hi @sicey,
    Is it the display scaling on your main monitor or in spacedesk display?
    These are probably the reasons:
    1. Outdated graphics adapter driver. Please make sure to update your main graphics adapter.
    2. The monitor maybe does not support display scaling in a 720p resolution.

    spacedesk Lea
    管理員

    Hi @benscripts,
    spacedesk does not require internet data.
    It only needs the machines (both primary and secondary) to be connected on the same local area network.
    spacedesk should not consume your wifi data.
    Only applications that access the internet (e.g. web browsing, downloading, etc..) will consume the data.

    #12562

    回覆至: Black Screen

    spacedesk Lea
    管理員

    Hi @lisik,

    Thanks for sending the diagnostic logs.
    Could you please disable the Nvidia ShadowPlay/In-game overlay/screen recording (via Nvidia GeForce Experience app) on your primary machine, then switch spacedesk Driver Console OFF-ON and try again with spacedesk.

    #12559

    回覆至: Black Screen

    spacedesk Lea
    管理員

    Hi @lisik,

    For further analysis, could you please send us the diagnostic logs for this issue?
    – open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
    – click the Diagnostics on the left side panel
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – try to connect your viewer app and reproduce the black screen issue
    – switch Diagnostic Collection OFF
    – click Save All Information button
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    BenScripts
    參與者

    Hi, I have an Chromebook in which I use as a 2nd monitor, just recently, I switched to limited wifi data. Spacedesk is a good alternative to a second monitor, and I would like to continue using it. After further research, I’ve found out that Spacedesk does not support USBs with Chromebooks. Is it recommended to use space desk for about 5 hours a day, daily? It would be very helpful to know how much data Spacedesk uses every minute. So my main question is, will it hog the limit, or does it use very little bandwidth?

    #12552

    回覆至: Xbox App Error

    Hi @zeromonarc,
    spacedesk viewer app is published in the Microsoft store for both Windows 10 and 11 machines only. Xbox might have a shared store with Microsoft which made spacedesk also available for download inside Xbox.

    #12545

    Hi @ladeira42,

    Unfortunately, the current ‘hide taskbar icon’ feature is the only way to temporarily disable spacedesk Service Tray Window as of now.

    #12544

    回覆至: Xbox App Error

    zeromonarc
    參與者

    Hi guys! I also am having the same error and issues as OP, might there been any more info on what’s happening here? I get that spacedesk may not be designed to work with the Xbox but if that’s the case who greenlit it to be available for download on said Xbox then? I mean something smells fishy here, and it ain’t from those of us trying to increase our overall pixel density XD

    #12543

    Hi @B7G1,
    You can use spacedesk Windows 7 viewer as a temporary or permanent substitute for spacedesk viewer for windows 10, as they can both run on a Windows 10 machine. 
    You can download it from our download page Link: https://forum.spacedesk.net#products

    B7G1
    參與者

    i can’t use microsoft store so I need program file(.exe or .setup)
    SPACEDESK VIEWER SOFTWARE FOR SECONDARY MACHINE (CLIENT) window 10
    please give me that file

    #12536
    Dmanz56
    參與者

    Just too many problems with this software. I appreciate that it is freeware but after two years of frustration I’ve finally found another solution. I won’t be using Spacedesk any longer.

    #12531

    回覆至: Xbox App Error

    Hi @dtboyle,

    Is this the first time you try out spacedesk on an Xbox console? or have you used it before?
    spacedesk app does not officially support Xbox platforms, so its compatibility with the said console cannot be guaranteed.

    #12457
    dtboyle
    參與者

    Hi Guys. Has anyone had their Xbox One s/x streaming through Spacedesk. I use it a lot with barely any lag for work casting etc & was excited to see it available on Xbox store…….Short lived….. After installation it just error messages all the time & wont connect to my projector/ google home the same as any other device.. Any experience or advice would be appreciated. Ta!

    #12514

    回覆至: Cannot Detect Server

    spacedesk Lea
    管理員

    Hi @imbeyond,

    For assistance, please check the chapter Troubleshooting -> Network Connection in the user manual – https://forum.spacedesk.netuser-manual/#item_489.

    #12491
    imbeyond
    參與者

    hi, my 9 gen iPad says: Cannot detect Server!, on my PC im using Ethernet, and in the iPad wifi connection, can someone help me? (btw, im not dumb, the spacedesk status is on)

    #12512
    spacedesk Lea
    管理員

    To clarify, you want to mirror your main monitor to 4 or more android screen via spacedesk, is that right?

    #12511
    spacedesk Lea
    管理員

    Hi @splayne,

    Thank you very much for sending the diagnostic logs.
    Based on the logs, you have Nvidia Shadowplay/In-game Overlay/screen recording currently active in your primary machine.
    Please disable this settings in Nvidia GeForce Experience window.
    Then open spacedesk Driver Console and switch OFF-ON the spacedesk Driver/Server and try again with spacedesk.

    #12509
    spacedesk Lea
    管理員

    Hi @staryys,

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #12503
    staryys
    參與者

    Hey, my Spacedesk DRIVER setup not progressing. Stays in installing status: “Installing spacedesk Bus Driver”.
    While this happens my pc is slowing down. Can you help me?

    Image in attachment

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