Hi @cryptichao,
you can adjust the resolution and refresh rate in your client settings by following the steps below:
For resolution:
-Open the spacedesk iOS viewer and click the gear icon located at the lower left corner of the screen to access ‘Settings’.
-Inside the ‘Settings’, navigate to the ‘Resolution’ tab.
-From there, you can modify your resolution according to your preference.
For refresh rate:
-Changing the refresh rate is only possible by selecting either 30 or 60 in the Custom FPS Rate settings.
-To access this setting, go to the ‘Quality/Performance’ section in the settings.
-Choose your desired FPS rate from the available options.
Please check the attached screenshot for assistance.
Hi @gautthntempgmail-com,
Thanks for the info.
The viewer disconnect if in the background is a known issue and will be fixed soon.
As for your desired setup, you can connect spacedesk viewers on both of your machines and just arrange the display positions according to your desired setup via Windows displays settings.
And for the memory leak, we still cannot reproduce the same issue here. In case it happens again on your side, just let us know.
Hi @j,
Could you please check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products.
Hi @luke0741,
Are you connecting over the wifi/wired network? Or via native Android USB cable?
Could you please check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products.
Hi @electrizan,
Are you connecting over the wifi/wired network? Or via native Android USB cable?
Could you please check the following:
– open the Windows Display Settings on your primary machine and check if the spacedesk display is detached/grayed out, and if it’s detached just attach it by selecting extend or duplicate
– check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products
If the suggestion above did not help, please send us the diagnostic logs of the issue.
– run spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– connect your viewer app and reproduce the black screen issue
– switch Diagnostic Collection OFF
– click Save All Information button (in pop up box, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Just got spacedesk and tried to connect to my iPad, connects just fine but says connected – Display Off;deleted DisplayFusion, display managing application.
Happy to give more info if need be.
Thanks
@spacedesk Lea
Thank you for your patient reply.
When the speaker of the screen with the HDMI interface is not recognized, the speaker of the screen is not displayed in the Sound setting. I’ve tried to switch the spacedesk OFF-ON too, and it won’t make the device to be re-recognized.
There was the same problem in the previous version, and I found a solution. Before I disconnect, I let the computer sleep, and then disconnect the computer after sleep, so that the device will be recognized when I wake up the computer. If the spacedesk is disconnected while the computer going to sleep, the speakers on the screen will still not be recognized after waking up the computer.
But in the new version of spacedesk, this method has failed. The last version of spacedesk I installed was 0.9.76
I hope it will help you solve this bug. Please let me know if you need more information.
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該回覆由
qstdnx 於 1 years, 3 months ago 修改。
I am having trouble using my Samsung Tab A8 tablet as a second monitor with the Spacedesk app. My Windows 10 computer does not support Miracast, so I am trying to use Spacedesk to connect my tablet to my computer. The connection is established, but my tablet only displays a black screen, even though an additional screen is visible in my computer’s settings.
I have made sure to update to the latest version of Spacedesk and have updated all of my drivers, but the issue persists.
Could you please help me resolve this issue? Are there any additional steps I should take to fix this problem?
Hi @qstdnx,
Please check in Windows Settings -> System -> Sound settings, if the output/speaker device is set to correct speaker after disconnecting the spacedesk (with remote audio).
And maybe try switching the spacedesk OFF-ON via spacedesk Driver Console, instead of reboot.
win10 22H2 (19045.2965)
BETA RC Version 1.0.67 (Expiry: Dec 31, 2023)
android：0.91.8
My screen with speakers use hdmi to connect to my computer. Turn on the remote audio with a deskspace connection on the tablet, Everything works normally. When I disconnect, my screen speaker will not be recognized and can only be restored by rebooting the computer. Disconnecting the HDMI, reconnecting and rebooting the screen are useless.
Hi @gbombadil,
Thank you very much for sending the diagnostic logs.
It seems that you have a Virtual Desktop (from https://www.vrdesktop.net/) installed in your primary machine.
This software seems to have incompatibility issue with spacedesk.
Please try this workaround steps to make it work with spacedesk:
– open device manager in your primary machine
– go to Display adapters and right-click Enable device the “Virtual Desktop Monitor”
– open spacedesk Driver Console then switch the spacedesk SERVER OFF-ON
If the steps above did not help, then only option is to uninstall the Virtual Desktop app then reboot your primary machine.
Hi @gautthntempgmail-com,
Thanks for reporting this issue. We will check and try to reproduce it on our side.
In the meantime, we have a few questions:
Does it have a continuous screen update during the 8-hours connectivity?
What is the current screen resolution of the viewer app?
Can you please try the spacedesk Windows 7 Viewer (Desktop version 0.9.41) and check if you also encounter the memory leak.
You can download it from our website https://forum.spacedesk.net#download.
Hi @gbombadil,
Unfortunately, we cannot download your attachments.
Please change the file type to *.zip and reattach it again.
And also please send us the diagnostic logs of the issue, just follow the steps below:
– on your primary machine open the spacedesk Driver Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– connect your viewer app and reproduce the display off or black screen issue
– switch Diagnostic Collection OFF
– click Save All Information button (just click No on the message box to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Hi @garrens,
Mouse input is not yet implemented in spacedesk Android Viewer app and will not be available anytime soon.
Currently mouse clicks on Android are handled as touch and sent as touch to the server. Mouse movement/hovering is not handled at all.
Hi,
I am using the Windows Store App Spacedesk Viewer on my setup. And after 8 hours usage, the memory usage report in task manager is now around 1600MB
Same problem – trackpad on my HP Elite is killed immediately when I connect Spacedesk. The trackpoint still works. Seems Spacedesk doesn’t consider all mouse input devices. Please fix
Hi @manik2375,
spacedesk do not consume internet data. It only needs to be connected on your local area network.
When spacedesk is connected, it is expected to affect your network adapter’s load since there’s an incoming and outgoing packet transmission between spacedesk server and viewer app.
Hi @ataskamiento,
Current spacedesk iOS Viewer app does not support remote audio yet.
Remote Audio/Sound feature is only available in spacedesk Android and Windows 7 Viewer apps.
For mor einfo please refer to the chapter Viewer Platforms and Features in the user manual – https://forum.spacedesk.netuser-manual/#item_9752.
Hi @bestsumy,
Have you tried configuring the Remote Control settings in the spacedesk Viewer settings?
Set Mouse output as “Emulated touch” and Touch output as “Touch”?
I used to use spacedesk on an android device an had sound on it, but few days ago I changed to an iOS device and i can’t get audio using spacedesk on iOS. Is that normal?
Hi @nickyva,
Is your spacedesk connected via USB tethering? WiFi? or native USB cable?
There are few more things you can try to improve the performance with spacedesk.
Please try the suggestions in the performance tuning chapter in the user manual https://forum.spacedesk.netuser-manual/#item_505.
If the suggestions did not help, please send us the diagnostic files of your primary machine.
Just open spacedesk Driver Console -> Diagnostics -> Save All Information (if message box appears, just click No to proceed).
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Hi @trifuerza,
There are few more things you can try to improve the performance with spacedesk.
Please try the suggestions in the performance tuning chapter in the user manual https://forum.spacedesk.netuser-manual/#item_505.
Besides the instructions in this thread, I need help form this thread too https://forum.spacedesk.netforums/topic/android-13-app-flashes-to-connected-screen/
Thanks a lot spacedesk team 😀
Hi @prehuman,
Do you maybe have a Virtual Desktop Streamer app installed on your primary machine?
Please check the suggestion on this post https://forum.spacedesk.netforums/topic/display-off-bug-after-restart/#post-17659.
If I restart Spacedesk on my iPad and my computer it works great until I restart my computer and then all i see on the iPad screen is “Connected – Display OFF”
I can see my computer and I can connect to it but I only see this message and nothing else.
Any ideas of how to fix this?
Happy to provide any other information needed.
Many thanks
Hi @jdfnnl,
This is not spacedesk related.
But I think there might be some tricks available on the web to make this happen. You can search it in some android forums on the web.
Hi @lilobast,
Do you maybe have a Virtual Desktop Streamer app installed on your primary machine?
—
If YES, please try this workaround steps to make it work with spacedesk:
– open device manager in your primary machine
– go to Display adapters and right-click Enable device the “Virtual Desktop Monitor”
– open spacedesk Driver Console then switch the spacedesk SERVER OFF-ON
If the steps above did not help, then only option is to uninstall the Virtual Desktop app then reboot your primary machine.
—
If NO, please send us the diagnostic logs of the issue:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the display off issue
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Hi @hotboy57529,
Thank you very much for sending your diagnostic logs.
Do you also experience black screen issues as well? if so,
Based on the logs, you have Nvidia Shadowplay/In-game Overlay/screen recording currently active in your primary machine.
Please disable this settings in Nvidia GeForce Experience window.
Then open spacedesk Driver Console and switch OFF-ON the spacedesk Driver/Server and try again with spacedesk.
Hi @zaid,
It seems that it’s not a spacedesk issue. This also happens even without spacedesk.
There must be some multi touch settings you need to configure in bluestacks. For details, please check this https://www.bluestacks.com/blog/bluestacks-exclusives/bluestacks-multi-touch-support-en.html.
Spacedask multi touch problem
Touchscreen option fix
My Android
Hi @lilobast,
Before reinstalling spacedesk Driver (from PC restart), did you check the spacedesk status in spacedesk Driver Console?
Is the spacedesk OFF or ON?
Hi @rainbowswishess,
Could you please check the following:
1. Check on your iOS Viewer Settings -> Privacy -> Local Network, if spacedesk is on the list and enabled?
2. Quickly try to switch OFF both cellular and Wi-Fi on your iPhone, then the permission dialog popped up and re-set the permission.
For further assistance, please also refer to the Troubleshooting -> Network Connection chapter in the user manual https://forum.spacedesk.netuser-manual/#item_489.
Hi @laim2431,
Current spacedesk is in Desktop Duplication/Mirror mode.
You can easily switch to Desktop Extension mode via Windows Display Settings -> “Extend these displays” in the dropdown menu.
Or via Display switch, just press Windows logo + P hotkey, then select “Extend”.
For assistance, please check the chapter Configuration & Settings -> Windows Driver (Primary Machine) in the user manual https://forum.spacedesk.netuser-manual/#item_469.
Every time I restart my PC, in order to reconnect I need to uninstall the spacedesk driver and reinstall it on my main host.
Is there anything to fix this?
Thanks 🙂
Hi @hcmgkss
2 possible reasons:
1. spacedesk MSI installer is in inaccessible location, please make sure that the spacedesk msi installer is in your local disk e.g. Download folder in C:\ directory.
2. spacedesk MSI installer is corrupted or probably you downloaded an incomplete file, please check the file size.
For spacedesk_driver_Win_10_64_v1067_BETA.msi, it should have 4.66MB file size.
If #2 is the case your side, please download again the spacedesk MSI installer at https://forum.spacedesk.net#download.
By the way, we moved your post to a separate topic to avoid confusion.
I can download it but it won’t let me install it. When I try it says This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows installer package. Could you help me with this? @spacedesk lea
Hi @farres-bakeer,
We were able to reproduce this issue on our end and have forwarded it to our Android developer for inspection. we’ll keep you updated on the progress and let you know once a fix is available. In the meantime, please disable the SonarPen in the spacedesk Android Viewer settings under Input Devices -> Pen -> SonarPen Stylus when not in use.
Hi @alrei263,
Yes, it’s possible.
First, make sure you have spacedesk Driver on your mini-pc and is set to automatic start at system boot time (option is on spacedesk Driver Console -> Control). And since your client is Android phone you can connect via Android USB cable also make sure that “Android USB cable” is enabled (spacedesk Driver Console -> Communication Interfaces).
To setup your spacedesk display as main monitor:
1. While physical main monitor is still attached, connect with your Android phone via spacedesk Android USB cable connection.
2. Open display settings window on primary machine:
— set your spacedesk display as primary/main display
— if spacedesk display number shows “2”, there’s a dropdown menu where you can select “Show only on 2” and it will detach the main monitor display (probably display #1) OR switch to “second screen only” mode via display switch (Windows logo + P hotkey), then you can detach now your physical main monitor.
Everything I connect my sonar pen and enable it on spacedesk the mobile app crashes immediately the pen is calibrated and everything I don’t know what to do
Hi @ddaodan,
Thank you for sharing your solution; it will be a great help for other users as well. We are also glad to hear that you were able to successfully connect your device with spacedesk. In case you encounter any other issues, please let us know.
Hi @richt,
When you open the viewer app, did you already plugged your Android phone cable to your primary machine?
And “Android USB Cable” already enabled in spacedesk Driver Console?
If yes to both questions above, and you want to connect spacedesk via USB cable, please try the following:
– switch OFF the “Android USB cable” in spacedesk Driver Console
– plug USB phone cable to your primary machine and open the spacedesk viewer app (viewer settings will be accessible in this case)
– switch ON the “Android USB cable” in spacedesk Driver Console
If you want to connect spacedesk via WiFi, you have to switch OFF the “Android USB Cable” in spacedesk Driver Console and/or unplug the USB cable of your android phone.
Yeah, feel free to share. (sorry for the late reply)
Can I ask for a little change?
I don’t like the Spacedesk window (the small one) popping each time I switch resolution. Also it has the “hide when minimized” tickmark disabled each time I reboot / sign out.
Besides that, for my needs I don’t ask for anything else. Perhaps a bit lower input latency if possible?
Hello!
I am running Spacedesk on a Samsung A52 5G with Android 13. I installed the spacedesk app and managed to connect successfully to my Windows 11 machine over both WIFI and USB. About 2 weeks ago.
I went to use the app today and when I click on the app in Android it flashes past the app home screen ( no chance to launch settings or do anything else ) and goes straight to a black screen with a hamburger menu on the LHS that has Disconnect, keyboard and Minimize options. If I minimize and try the app again I go straight back to the black screen.
The Driver console in Windows does NOT show a connection.
I have tried forcing the app to close – no change in behaviour
I have uninstalled and reinstalled the app – same behaviour.
Anyone seen this before and know how to fix it please? Right now the app is unusable on my device.
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該主題由
richt 於 1 years, 4 months ago 修改。
Hi @pooriya-yt,
spacedesk does not operate over internet so it should not consume your internet data.
spacedesk only requires your primary machine and secondary machine to be connected on local area network.
For more details, please refer to spacedesk user manual https://forum.spacedesk.netuser-manual/.
hi i have limited intenet data (40gb)
is spacedesk use internet?
and if spacedesk use how much use? for 1280*800 30fps?
Hi @ddaodan,
Okay, next step. this time try to Switch USB to OFF in spacedesk Driver Console > Reboot your PC and restart your Android device. Check if your machine can now recognize your Android device. If it still does not recognize it, then try using a different cable, as the issue could be due to a faulty cable.
Please let us know if the problem still persists.
Hi @Vale,
Unfortunately, it is not possible to switch your iPad screen to your Windows PC.
spacedesk Driver only support PC/Laptop with Windows 8.1/10/11 operating system which means You can only use your iPad as a secondary machine.
Hi @george9812,
Just to be clear: Are you able to see your server name/IP consistently using an ethernet cable from the viewer until now or did the viewer eventually lose the ability to detect the server after some time?
For further analysis, please send us the diagnostic info of your primary machine.
Just open the spacedesk Driver Console app -> Diagnostics -> click the “Save All Information” button.
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
