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  • #26557
    ericbig66
    參與者
    #26554

    Hi @badbob001,
    The size of the viewer window is independent of its resolution. A small window with a high resolution will result in smaller text. If you’re confident with your resolution (958×1326) then it’s already scaled to 100%.

    dougw03
    參與者

    I frequently use the windows screen snip tool for my work and recently started using an iPad as a secondary/tertiary screen. When I use a windows device as a secondary display with spacedesk (via LAN), I can screen snip without any issues. However, when I use my ipad (whether it be as a second or third display), I can only snip within a somewhat random region of the screen. I recorded a video in which I have my dual display (running Windows 11 on both machines) and can snip without any issues. When I turn on my iPad as a third display then you can see the issue I described. Here’s a video showcasing the issue: https://drive.google.com/file/d/1XOw_bWyQrMT7xrMUd1Hw17fcDU2WoiWU/view?usp=drive_link

    This also happens if I just use my main display + iPad a secondary display (i.e. dual monitor setup). Any ideas what might be causing this?

    #26544
    Han
    參與者

    hi.
    First of all, thank you for making a good product.

    My home internet speed is not good, so it is more stable i connect with usb than wifi.

    So I connected my iPad mini6(usb-c) and iPhone xr(lighting 8pin) with usb. But there is no audio.

    I wonder it’s a bug or if you’re going to support the audio by connected usb

    windows10 22H2(build 19045.4291)
    mini6 & xr ios 17.4.1
    spacedesk 1.83(ios)

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    #26543
    badbob001
    參與者

    I’m using the viewer on windows and don’t want it to fill the entire screen. I use fancyzones/displayfusion to split my monitor into sections and so only want the spacedesk viewer to fit into a 960×1360 section.

    So there is no way to disable scaling? Wouldn’t that be a problem if the server has 4K resolution and the viewer less than 1080p? Would be super blurry I suspect. Would be nice to have a 100% scale toggle for panning around.

    Here is my current workaround. I took a screen capture of the spacedesk window and with the help of a image editor, was able to estimate that for my system, the titlebar is 33 pixels high and there is a 1 pixel border on the left, right, and bottom. So then I set the custom resolution to be (960-(1+1))x(1360-(33+1)) = 958×1326. Now the spacedesk view looks sharp but I can’t be totally sure that it’s 100% scale.

    #26539

    回覆至: To Rotate display

    Hi @marwansidky,
    Please try the following and see if the orientation is still greyed out under this steps.
    1. Press Windows key + I to open Settings.
    2. Select System, and then Display.
    3. Under the Orientation option, select Portrait.

    also, are you maybe using a surface pro machine?

    #26531
    waterproof
    參與者

    Hi, I’m using a Pixel 2 as an extended monitor- for security reasons I would rather use USB mode than network mode!

    However I haven’t gotten the USB mode to work. I have done the following:
    * enabled ADB debugging for this machine
    * rebooted devices
    * connected and disconnected the USB cable several times
    * tried connecting via LAN (works)

    What else should I be trying?

    If this, along with my other question (in a separate thread) about vertical mirroring are resolved, I would buy a license in an instant! This is a great tool, thank you.

    Hi @immakiller12324,
    “free for non-commercial use only” indicates that you are using a non-commercial/free version of spacedesk Android viewer. if you do not wish to see such messages, you will have to purchase a business license.

    #26509
    ericbig66
    參與者

    Device:
    Laptop: DELL inspiron 16 with windows 11 24H2 (*The worst laptop in the world)
    Tablet: Samsung A9+ with Android 14 OneUI 6.0

    In device manager it would show as “USB Mobile Monitor Device”, in properties the manufacturer is “Amyuni Technologies” and this is confusing, I don’t know if spacedesk use that drive for usb display, I know that driver is for virtual display software called “USBMMID” is that conflicting with spacedesk usb driver?

    I’ve tried to update the device driver but nothing worked, spacedesk is just updated and usb connection is both enable on my laptop and tablet, I’ve tried weather usb debugging is on or off, nothing changed, I can confirm that my laptop sees the tablet but spacedesk says connected usb devide is 0, on my tablet I can’t chose USB mode since it would force it into file transfer mode when spacedesk usb mode is on.

    Any clue of why usb mode does not working? I’ve attached my diagnostic file

    *Repaired 5 time in 2 years, 4 touchpad, 1 display, 1 wireless network card, 1 keyboard(not broken but they just want replace it with touchpad)

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    ant1dote
    參與者

    Вчера решил установить программу, все скачал, установил, но на второй монитор изображение никак не хочет выдаваться

    #26495
    spacedesk Marcel
    管理員

    You did not listen to what Christian was saying:
    – We DO HAVE hardware encoding (h264) up and running experimentally (but not released)
    – NO PERFORMANCE GAIN by hardware encoding for more than 80% of spacedesk users
    – On some of the GPUS you mention, our current software encoding performs way better
    – Release for less than 20% of the users needs to be precisely targeted

    Don’t confuse users whith such a non-applicable statement:
    “…no one is talking about… h264 format, because it is outdated….”
    (public common knowledge quoted in the wrong context without understanding)

    THIS IS TRUE ONLY for REGULAR STREAMING applications (e.g. Netflix)
    No time limit for encoding in a studio.

    THIS IS COMPLETE NONSENSE for REAL TIME STREAMING applications (e.g. spacedesk, Miracast, etc.)
    Need superfast encoding to avoid immediately visible lag.

    For REAL TIME STREAMING applications like spacedesk hardware encoding (typically h264/265) is still too slow on the vast majority of current GPUs in the market. CPU accelerated encoding can still perform better. Look: Today, in REAL TIME hardware encoding there isn’t much of a difference between h265, h264 and even MPEG2 (predecessor of the alledgedly outdated h264). That’s why e.g. Miracast until today still uses MPEG2 for hardware encoding.

    PS: You might also want to understand the bottleneck in spacedesk is REAL TIME ENCODING performance – not DECODING. Thus it is not relevant what news you read in the press about fancy hardware accelerated DECODING.

    #26488
    AverageUser
    參與者

    @spacedesk-christian I don’t quite believe that you don’t know anything about the market share of h264 hardware codecs, take a look at Nvidia’s codec support matrix – all modern GPUs support h264, even older graphics cards like the 750ti or gt1030. Well, you can say that this is not your core audience, but… Intel HD Graphics 620 works in h264 and even h265, as does Amd Radeon Graphics.
    But most importantly, snapdragons from 810 are supporting h265!
    Currently, no one is talking about the possibility of encoding/decoding in h264 format, because it is outdated… AV1 is entering the market in huge strides, so the software should also be ready for new technology, sometimes just to show, that you are working on product.
    I love Spacedesk software, so I would like to see progress in the development of such an important part as the fundamental video processing capabilities! Turn on modern codecs not by default, but as an experimental feature – collect statistics and celebrate.
    I just want to point out that the processing of applications was scheduled for 2024, but time is running out.
    Best wishes to you, support dude <3

    #26483
    KiTRUS
    參與者

    Всё сделал ноутбук подключил как 2 монитор но на нём такие очень не приятные подвисания прям не возможно терпеть

    KiTRUS
    參與者

    Я же сказал что пробовал

    KiTRUS
    參與者

    Я уже сказал что пробовал

    Hi @kitrus,
    that means the issue is only happening on your 1st machine, the problem lies on that machine somewhere. have you tried suggestion #2?

    KiTRUS
    參與者

    А вот допустим у меня рядом второй ноутбук на Windows 10 там нормально скачивается

    Hi @kitrus,
    I see, but have you tried #2? Did it fail too?

    KiTRUS
    參與者

    Проблема в том что у меня только диск C есть ещё варианты?

    Hi @kitrus,
    Could you please try the following suggestion:
    1. copy the msi and paste it to a different drive. e.g Local Disk (D:) then try to install it again.
    2. if the above suggestion doesn’t work, please try to install it in a different installation folder. Also, make sure not to put any spaces between the folder name.
    please refer to the attached screenshot

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    KiTRUS
    參與者

    И вот

    附加檔案:
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    Hi @kitrus,
    Unfortunately, the file exceeds the allowed size.
    Could you maybe try to split the contents of the diagnostics into 2 folders and just upload 2 zipped folders?
    Or maybe upload the zip file in the dropbox or other file hosting services and just send us the download link.

    KiTRUS
    參與者

    Скачиваю драйвер идёт установка потом выскакивает ошибка по типу перезапустите и всё будет нормально НООООООООО после перезапуска всё так же

    #26458

    Hi @jon,
    is it necessary for your videowall to be 4444×1080?
    I was able to make this work on my side by using the following workaround:
    – combine your tablet and phone’s width and assign it to the videowall’s width (1980+720 = 2700)
    – your video wall (wall 0) should now be 2700×1080
    – check your videowall position. you tablet and phone should now fit your videowall

    #26436
    jon
    參與者

    today i created a videowall for my tablet and phone. but i can’t find resolution for my tablet, phone and videowall to make the top of the screen and taskbar in the screen on both my phone and tablet. the tablet is horizontal and my phone is upside down and vertical (because the cable would otherwise be in the way of the cable for my tablet and i wouldn’t be able to place my phone comfortably). i set the videowall to 4444×1080; my tablet to 1980×1080; my phone to 720×1080 moved to x1980 y0. i can’t find a resolution mix that allows me to fit my desktop in both of my screens . Would someone be able to help me?

    • 該主題由 jon 於 5 months, 3 weeks ago 修改。
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    #26435

    Hi @averageuser, @inertia,

    h264 Hardware Encoding will definitely be released rather sooner than later. Internally we have it already working on Windows Viewer. Why isn’t it prioritized higher? It only benefits users with high end graphics adapters and requirements. For the majority of users with average GPUs and scenarios there is no performance gain compared to our current MJPEG software encoding.
    Also we still have to design which encoding type (hardware/software) should be dafault on which kind of machines and how to present different options to the user.

    #26413
    lwerman
    參與者

    royuze,

    I don’t have anything to add to this. Problem still gone & I’m now using v2.1.16.

    Hi @amanosorana4,
    1. “free for non-commercial use only” and “Viewer licensed for private non-commercial use only” indicate that you are using a non-commercial/free version of spacedesk Android viewer. if you do not wish to see such messages, you will have to purchase a business license.
    2. “devices beyond the second one are not displayed” have you tried rebooting the 3rd Android device? Are you connecting it via USB? Could you maybe try checking if USB debugging mode is enabled on your device? if so, please disable it.

    #26392

    Hi @serruti,
    Remote keyboard input works in certain conditions:
    1. If the connection is via USB cable, it should always work (LICENSED or FREE viewer app).
    2. If the connection is via WiFi (Local Area Network), it will ONLY work with LICENSED Viewer app and with “Password Protection and Encryption” enabled in spacedesk Driver Console. This means you will have to purchase a business license for it to work.

    #26381
    inertia
    參與者

    Although, on my network I am not noticing any latency with 1920 resolution and 60fps in full colour.

    #26380
    inertia
    參與者

    This would be good for the windows client if you can use HW accelerated x265 or x265 encoding on Windows PC.

    #26366
    barry
    參與者

    Hi Christian.
    After many, many hours of googling and trying fixes, I have temporarily solved the problem. The problem lies in my registry (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver) where if you change the key “start” from 3 to 2′ install will work. But, if I reboot the machine I then have to change it back to 3 for installs to work.. Mystified by this.
    Anyway, thanks for your help and maybe this can help someone else if they encounter the same problem.
    cheers Barry

    #26357
    spacedesk Lea
    管理員

    Hi @veteran62,
    Thank you very much for sending the diagnostics info.
    Could you please check in your Android device settings -> Developer’s option if USB debugging is enabled.
    If it’s enabled, please disable it and try again with spacedesk Android USB connection.

    #26337
    tugalsan
    參與者

    1. [On Windows 11 Pc Laptop]: So license owners do not need to re-install the driver, as they do not need to obey the expiration date written on the status bar. Thx.

    2. [On Windows 11 Pc Server]: I have downloaded the spacedesk driver to that server. Then install. Then un-install. Then it is one on tablet’s server list. Thx

    #26315
    spacedesk Lea
    管理員

    Hi @veteran62,

    Remote keyboard input works in certain conditions:

    1. If the connection is via USB cable, it should always work (LICENSED or FREE viewer app).

    2. If the connection is via WiFi (Local Area Network), it will ONLY work with LICENSED Viewer app and with “Password Protection and Encryption” enabled in spacedesk Driver Console.

    If keyboard input did not work with USB cable connection, please send us the diagnostic logs of the issue.
    – open spacedesk Driver Console -> Diagnostics
    – Make sure that DebugView is “Available”, otherwise download it via “Download” button
    – Check “Diagnostic Collection”
    – Connect the viewer app via USB cable and reproduce the keyboard input issue
    – Uncheck “Diagnostic Collection”
    – click “Save All Information” button (just click “No” on the dialog box to proceed)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #26312
    spacedesk Lea
    管理員

    Hi @tugalsan,

    1. The expiry info in the spacedesk Driver Console is only for the users with FREE VIEWER app.
    With LICENSED VIEWER app, you don’t have to reinstall the driver on or before Dec. 31, 2024.

    Additional Info:
    When the driver expires on Dec. 31, 2024, the free viewer will show a black and white screen display.
    But if you connect with a licensed viewer app, it will continue to work as before with colored screen display.

    2. Please refer to the UNINSTALL ON WINDOWS PRIMARY MACHINE chapter in the spacedesk documentation for the proper way to uninstall spacedesk – https://manual.spacedesk.net/UNINSTALLONWINDOWSPRIMARYMACHINE.html

    #26310
    tugalsan
    參與者

    [On the tablet], when connected to laptop, i click the menu button, then “licensing”, it shows Business Licence …, Licenced to Current Google Play Account.
    Thx: So it is ok.

    [On Windows 11 Pc Laptop] after one day (means, may be a simple restart), when i connect to tablet, spacedesk_Driver_for_Primary_Machine_(Server) titled dialog appered. It says “Licenced to: Commercial and Non-Commercial”, Connections: 1
    Thx: So it is ok.

    [On Windows 11 Pc Laptop] when i deliberately open Spacedesk_driver_console on the right bottom side, it says “Version 2.1.15 (Expiry of free version: Dec 31,2024)
    Question: So that means I have to re-download and re-install driver every year, even if it is paid?

    [On Windows 11 Pc Server] the software is not shown on the add/remove programs list. But the driver looked like installed on Device Manager.
    Question: What should i do in that situation to remove. Would uninstalling the driver will be enough?

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    #26309

    Hi @sky2orion,
    We’re glad that you made it work on your side..
    Do you mind sharing us the link or specific post you found?

    #26304

    Hi
    1. The “free” you are seeing is for the spacedesk Driver which has an expiry date. you just have to re-download it again when it expires.

    You can verify your Android viewer license by going connecting your Android viewer to the spacedesk Driver -> open spacedesk Console -> Connection -> click the name of your device -> check Client information in the right side of the console -> check the License Type.
    License type should show “Commercial” when your Android viewer has business license.

    2. is the old windows machine still running?
    maybe you did not successfully uninstall the spacedesk Driver on your old windows machine..?
    have you tried turning shutting it down?
    is it still showing in your Android viewer?

    #26302

    Hi @sky2orion,
    you can reset your windows graphics settings in the spacedesk Console -> Control -> Clear Windows Display Settings
    note: this will reset all saved windows positions and settings for all monitors

    #26301

    回覆至: MINI PORTABLE PC BUILD

    Hi @jsmasterson,
    the black and grey squares are more of a windows/graphics adapter issue..
    this report from a user in microsoft has the same issue as you, maybe you could try the suggested fix from this link: https://answers.microsoft.com/en-us/windows/forum/all/window-10-display-wih-black-and-white-squares/90d57ead-1d3c-482b-87b8-5cba04aa8e96

    the debug download button in the spacedesk console is for collecting diagnostic logs which is sent to us, this is when troubleshooting an issue did not solve the problem.

    #26298
    jsmasterson
    參與者

    Hey what up everyone,

    I had a small project Idea for portable mini desktop I built out of a MINI PC with 8g128g 2.0ghz Windows 11 pro with a quad-display of 8in tablets that are all USBC interfaced. This program driver is badass as it can support up to 16 different connections, Im going with a wired USB style with custom-tailored USBC chords so there’s not a spaghetti bowl on my desk, and I prefer the reliability of wired setup with no lag whatsoever.

    It seems to run good for a little while then gets glitchy with back and grey squares every now and then and Im trying to figure out what the De-bug download is that’s grey-out on the driver consol. Is there a better form or cable I should be using? a different program I should be using, or should I buy another graphics program?? Im new AF to the computer building game. It does have 2 HDMI outputs that I could split bt I just spent 70fucin dollars on these USBC cables….

    Id appreciate your feedback,
    -James

    #26292
    tugalsan
    參與者

    Hello I like your product. I always wanted to use it, for connecting a Tablet to Windows 11. Hence I bought one galaxy tablet today.

    1) I installed spacedesk_viewer on tablet. Why on windows side the program still shows (free)?

    2) On the tablet, on spacedesk_viewer, On the list named as Connect_to_Primary_Machine_(Server), there is an old windows machine shown. I have already uninstalled it. How can i remove it from the list. It is an important question for me, because the license says only for one pair of connection. I do not want to upgrade.

    • 該主題由 tugalsan 於 6 months, 1 weeks ago 修改。
    • 該主題由 tugalsan 於 6 months, 1 weeks ago 修改。
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    #26290
    barry
    參與者

    2nd file

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    #26287
    barry
    參與者

    Hi Christian
    thanks the reply. There are no log files in C:users/public, but I found 2 in windows/inf. As I do not know which one is relevant I have sent you both..
    many thanks
    Barry

    #26278

    Hi @davide78,
    Yes, it is possible. just make sure that you have spacedesk driver installed in your miniPC
    the steps are:
    -set up an external monitor first so that you can install spacedesk driver
    -install spacedesk Driver
    -connect your Android viewer either via usb or wifi
    -change your display mode by using the shortcut key (windows key + P) then choose “second screen only”
    -Go to Windows settings -> system -> display then choose the spacedesk display (Usually #2)
    -select “Multiple Display” then choose “make this my main display”
    -Windows remembers the last setting as it saves the display configuration in its graphics database. this way, you can now remove your external monitor and your Android device will now be your main monitor every time you connect to your miniPC

    Kotane
    參與者

    I tryed spacedesk for My old Gen1 iPad mini. With older version spacedesk that conpatible with it.
    Local Area Network connection works, but USB Cable connection seems don’t work(no connection dialog will appear).
    With Newer iPad mini(Gen4, iOS14) and recent spacedesk(v1.0.69) it works. So I wonder I can make it works or spacedesk USB connection has no backwards-combatibility (or any other problem(like how cable works in ye olde iPad, any)).

    spacedesk version: iOS app v1.0.44
    iOS version: 9.3.5
    iPad mini model: MD531J/A (Gen1)

    PC spacedesk version: 2.1.15
    PC OS: Windows 11 Home

    anyway, thankful for provide such a great software.
    Surely also thank you for help.

    #26256
    barry
    參與者

    I previously had spacedesk installed prior to a new windows11 re-install. Now, I receive a “Install server not responding” error and cannot get any further than this screen. This happens on both 32 & 64 install versions.. I have tried numerous windows fixes & scans but nothing seems to help.
    I have done complete un-install through Revo uninstaller and also Registrar registry remover to remove any old traces of the previous installs. My system is Windows 11 64bit, 32gig ram.
    Any help will be appreciated.
    Barry

    #26253
    spacedesker
    參與者

    I am using 2560×1440 in windows settings. I do not know how to change resolution in spacedesk.

    #26244

    Hi @yak991224,
    We are glad to hear that it is now working on your side.
    We will now close this issue. In case you encounter any spacedesk issue don’t hesitate to contact us.

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