Forum › 討論群 › spacedesk Discussions › Can’t connect device to computer, “Cannot detect any Primary Machine”. › 回覆至：Can’t connect device to computer, “Cannot detect any Primary Machine”.
29 7 月, 2022 2:57 上午
#8621
Hi @vickyscalling,
For further analysis, could you please send us the spacedesk diagnostic info of your primary machine?
Just open the spacedesk Driver Console -> Diagnostics, then click the “Save All Information” button.
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.