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  • in reply to: Random automatic disconnects #9352
    OurLove
    Participant

    Hello developers.
    Unfortunately, I had a very noticeable lag when I turned off the Videowall mode, and setting the network to private didn’t work either. Even disconnects are more frequent after doing what you said.
    However, I read in the manual that you can connect using the PC’s mobile hotspot, and I tried it with good results and no disconnects so far. So I think it should be that my network is unstable and the spacedesk is disconnected (because I am using the campus network).
    My experience using spacedesk these days is very good (except for a slightly obvious delay, since I mainly use spacedesk to read documents, the impact is not particularly large, but it would be better if the delay problem can be solved), if there is a problem in use I will continue to give feedback and look forward to your continued updates!

    in reply to: Random automatic disconnects #9349
    OurLove
    Participant

    Well, unfortunately, this happened again very quickly.
    I will describe the situation in detail again. When the iPad is connected to the spacedesk, it may be disconnected after a few minutes. At this time, there will be no prompt message, because the spacedesk screen on the iPad will not change, but the spacedesk has been disconnected. When I want to move the mouse to On the iPad extension screen, I found that I couldn’t move it, and then I realized that the spacedesk was disconnected. This is very frequent.
    Hopefully this time I can send the spacedesk diagnostic logs you need.
    The diagnostic logs are in the attachment.

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    in reply to: Random automatic disconnects #9343
    OurLove
    Participant

    Since the compressed package exceeds the attachment space limit, it can only be placed here:https://we.tl/t-3aCW9FSUkT

Viewing 3 posts - 1 through 3 (of 3 total)