[spacedesk Ivan]

Hi @RKY,

Thanks for reaching out. Could you please provide some additional details?

– What is the previous version of the spacedesk driver that you had installed?

For the meantime,
1. If you still have the installer for the previous version, please try to uninstall it using that specific installer.
2. Alternatively, you can attempt to uninstall spacedesk manually by navigating to the Windows Settings -> Apps & Features tab.

If neither of these solutions resolve the issue, please follow the steps below and provide us with the following files for further analysis:

1. Run dxdiag.exe on your primary machine, click “Save All Information,” and save the output file (dxdiag.txt).
2. Locate the spacedeskSetup.log file in C:\Users\Public.
3. Find the setupapi.dev.log file in C:\Windows\INF.

In your next reply, please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, and attach the *.zip file.

[spacedesk Ivan]

Hi @r3pek,

Have you tried clearing the browser cache and closing all browser instances?

Currently, the Spacedesk HTML5 viewer does not support HTTPS yet, because it is designed to operate over LAN, not over the internet.

We understand the importance of this functionality, and while we don’t have an immediate timeline for HTTPS support, our team is actively exploring ways to enhance the viewer’s capabilities in future updates.

In the meantime, if you have any other questions or encounter further issues, feel free to reach out. We appreciate your understanding and patience as we continue to improve the Spacedesk experience.

[Author]

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