[eljuan]

will try .. but after lot of tests my conclusion is that the problem is from the device. i have to try with a new one in order to understand if it’s this particular device or if it’s because of 4 devices simmultannetly connected !!
with the other 3 no problem.

i’ll let you know !

[eljuan]

here the diag with the problem !!

[eljuan]

apologize for delay. i was not in home the all week end !!

i will send you the diagnostic if i have the same problem asap

[eljuan]

it seems now that the problem for recconect is in the devices because your method works well but now i have one tablet which doesn’t want to connect anymore .. (always the same)

i know that it’s working because i reach to connect it but it’s always in display off right now !!

[eljuan]

Hi lea

your solution is working well !! thanks !!

now an other problem ! when one device disconnect with this message :

error code : 2-5-6
error info : 0-5-8

all the others devices crash and disconnect too ! (and after all are in Connected -display off again )

what is this message ?

thanks !

• This reply was modified 3 years, 2 months ago by eljuan.

[eljuan]

Hi lea

yes i have nvidia surround activated because i have a 3 screen

i intend to use space desk with videowall mode on the file you received before

here the new file without videowall mode (the problem is the same)

thanks for your help !

• This reply was modified 3 years, 2 months ago by eljuan.
• This reply was modified 3 years, 2 months ago by eljuan.

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[eljuan]

for information : when i connect a device i always heard the sound of the connection in windows and it’s always connected -display off.
After reboot i can connect 1 (or 2 or 3 or sometimes the 4) but when 1 device is display off (generally less than 1 minut) all the devices turns off in display off .

[eljuan]

one was disconnected by the error code 2-5-6
error info : 0-5-8

[eljuan]

and after 2 minuts all of them were “Connected -Display off”. All tablets are in version 0.9.81 and primary machine 1.0.18

[eljuan]

3 of them were ok and one was unable to connect !!

last drivers of the GPU are installed.

here the files

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[eljuan]

here my file.

thanks !!

i can’t more . it’s always one or two tablets or sometimes the 4 …. i have no solution !

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[eljuan]

Hi Lea

thanks for help

the fact is that i’m using 4 tablets like secondary devices. and 3 are working.
the 4th says me “connected display off”

when i click on your file spacedeskDiagnosticTool.cmd, all the tablest were disconnected and when i restart the 4 tablets, all the 4 were ok .. strange.

sometimes i have disconnections one one of my tablet.. why ? the network is ok.

thanks in advance !!

[Author]

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