[bqb3927586]

Finally, I have found the reason for this problem. It is caused by the Microsoft update Kb5014699, which makes the wifi hotspot function fail. After the new update distributed by Microsoft this week, the problem has been fixed. Thanks for your support!

[bqb3927586]

Thanks for your reply. Either I turn on or turn off the diagnostics, the same error ‘connected, display off’ shows up. Moreover, I tried to turn off Videowall and it still gives me the same error. The debug log without Videowall is in the attachment.

Attachments:

You must be logged in to view attached files.

[bqb3927586]

Thanks for your replying. I put all log files including the debugview in the attachment

Attachments:

You must be logged in to view attached files.

[Author]

Posts