Forum › Forums › spacedesk Discussions › Wrong rotation for Android 10 after latest upgrade
- This topic has 6 replies, 2 voices, and was last updated 2 years, 7 months ago by kordula2@gmail.com.
-
AuthorPosts
-
April 18, 2022 at 10:07 am #7639kordula2@gmail.comParticipant
Thank for a VERY good product!
Way better than anything i used before…I use it to mirror my windows 11 screen to an android tablet (latest Spacedesk version and driver on both).
The tablet is an Lenovo TB-X505F running android 10.
It can not be upgraded to android 11, sadly.It worked perfect until i 5 days ago download latest version from Google Play, then it rotated the mirrored screen in the moment it connect to it.
I turned on and off rotation in tablet and spacedesk, with restarts inbetween, but the problem is still there.
However:
If i connect another tablet, Galaxy Tab A7, with android 11 first.
Then that works fine with spacedesk.
When i then try to connect my Lenovo tablet, it connects with correct rotation, but it display the background only.
When i then disconnect the Galaxy tablet, the mirrored image on the Lenovo tablet rotate,
but display the complete PC screen.I do not need two duplicates of the windows monitor, this was just for debug purposes.
Hope you can solve this, as i would like to use the android 10 tablet again.
best regards
HansAttachments:
You must be logged in to view attached files.April 19, 2022 at 2:06 am #7649spacedesk LeaKeymasterAside from the Auto-rotation settings in the Viewer app, did you also enable the auto-rotation settings on your tablet’s settings?
For further analysis, please send us the diagnostic logs:
– open spacedesk Driver Console app -> Diagnostics
– if DebugView is “Unavailable”, download it first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– connect your Viewer app and reproduce the rotation issue
– switch Diagnostic Collection OFF
– click “Save All Information” button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.April 19, 2022 at 6:31 pm #7654kordula2@gmail.comParticipantHere is the diagnostic dump
Attachments:
You must be logged in to view attached files.April 22, 2022 at 1:13 am #7673spacedesk LeaKeymasterHi @kordula2gmail-com,
Thanks for sending the diagnostic logs.
It seems that the diagnostic logs are incomplete.
Did you do these steps before clicking the “Save All Information” button?
– if DebugView is “Unavailable”, download it first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– connect your Viewer app and reproduce the rotation issue
– switch Diagnostic Collection OFFApril 22, 2022 at 7:27 am #7681kordula2@gmail.comParticipanthope it is ok now!
Attachments:
You must be logged in to view attached files.April 25, 2022 at 6:09 am #7705spacedesk LeaKeymasterHi @kordula2gmail-com,
Thanks for sending the diagnostic logs.
Could you please try the following:
– open spacedesk Driver Console -> Control -> Clear Windows Display Settings
– connect your Lenovo tablet (expect to see the tablet as Extension mode)
– make sure that the position/orientation of the tablet is in Landscape mode
– open the Display settings window and switch to Mirror/Duplicate mode or just press Windows Logo + P key then select “Duplicate”- This reply was modified 2 years, 7 months ago by spacedesk Lea.
May 4, 2022 at 2:15 pm #7829kordula2@gmail.comParticipantThanks!
I cleared windows settings
And then it was fixed!Again thanks for a VERY good product.
Have a nice summer
Hans
-
AuthorPosts
- The topic ‘Wrong rotation for Android 10 after latest upgrade’ is closed to new replies.