Windows Screen Snipping with iPad as secondary display

[dougw03]

I frequently use the windows screen snip tool for my work and recently started using an iPad as a secondary/tertiary screen. When I use a windows device as a secondary display with spacedesk (via LAN), I can screen snip without any issues. However, when I use my ipad (whether it be as a second or third display), I can only snip within a somewhat random region of the screen. I recorded a video in which I have my dual display (running Windows 11 on both machines) and can snip without any issues. When I turn on my iPad as a third display then you can see the issue I described. Here’s a video showcasing the issue: https://drive.google.com/file/d/1XOw_bWyQrMT7xrMUd1Hw17fcDU2WoiWU/view?usp=drive_link

This also happens if I just use my main display + iPad a secondary display (i.e. dual monitor setup). Any ideas what might be causing this?

[spacedesk Christian]

Hi @dougw03,
We cannot access the link as it requires access permission. could you maybe make it public?

• This reply was modified 8 months, 1 week ago by spacedesk Christian.

[dougw03]

Sorry try this one: https://drive.google.com/file/d/1XOw_bWyQrMT7xrMUd1Hw17fcDU2WoiWU/view?usp=sharing

[spacedesk Christian]

Hi @dougw03,

Thank you very much. It appears that the problem is not related to spacedesk, but is instead a known scaling issue with Windows. We have also experienced this issue once even without spacedesk connected.

We found some links that contain very similar issues which might help.
1. https://answers.microsoft.com/en-us/windows/forum/all/windows-11-snipping-tool-issue-with-multiple/890cff5c-5973-4830-b45b-1055c36cb12e
2. https://answers.microsoft.com/en-us/windows/forum/all/windows-11-snip-and-sketch-tool-doesnt-cover-the/5fbe8d8f-f12c-4384-9f8d-bfe7da4fefcb?page=2

note: there is a potential solution posted as a comment in link #2 page 2. could you please try it?

• This reply was modified 8 months, 1 week ago by spacedesk Christian.

[dougw03]

Thank you Christian – as always your support is outstanding. It was indeed a scaling issue. The challenge I now have is I use an ultra-wide with relatively low pixels per inch along with my iPad which is a very high PPI display. If I keep the Windows scaling on the iPad at 125% then everything is miniscule. Should I try running a custom resolution to workaround this? Any other ideas?

[spacedesk Christian]

Hi @dougw03,
Yes, for now, you may try to use a custom resolution and see if you can find a workaround with the resolution and scaling.

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