Whenever I download Spacedesk, the is an error

[Willycia]

Whenever I go to download spacedesk, I download it, midway through downloading it shows and error saying “Error during installation” and then once it is actually done installing I can’t connect to it from my Chromebook. This started happening after a windows update I did last night and it worked yesterday, but now it doesn’t

[Willycia]

Here is the screenshot of the error

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[spacedesk Lea]

Hi @willycia,
Do you still have this error? Maybe you only need to reboot your machine.

If it did not help, please send us the following for further analysis:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

• This reply was modified 2 years, 6 months ago by spacedesk Lea.
• This reply was modified 2 years, 6 months ago by spacedesk Lea.

[Willycia]

I fixed the problem by reverting to a previous windows update

[Author]

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