Unable to Connect

[lizapena04]

Hello! Im a new user and it says on my secondary device that there is a connection failure. Are there ways to resolve this?

I have installed the latest version of Spacedesk on my primary device and has inlcuded in my firewall the spacedisk.

[spacedesk Lea]

Hi @lizapena04,

Can you tell us your current firewall software name?

Could you also please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

• This reply was modified 3 years, 2 months ago by spacedesk Lea.

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