December 20, 2023 at 6:56 am #24956
I’m reviving an older Toshiba Satellite laptop running W7 for use again. I have Spacedesk running on other current W11 laptops and it runs perfectly however with this install under W7 it fails at the same point constantly.
I mirror to Sony Android TV’s and all the other work fine with no issues. I ran the install with the TV app running and it does show up the name of the laptop and the correct IP address on my network however when it’s selected on the TV it displays as “screen is off” and disconnects so something is getting through but its failing at the install point on the laptop.
Ive included a compiled screenshot of the popups that come up plus system info however one warning does state a software failure and the .msi is listed as a beta version.December 20, 2023 at 7:09 am #24959
Missed one failure popup, see attached.December 20, 2023 at 9:42 am #24961
Microsoft does not support Windows 7 any more.
We cannot support Windows 7 any more either.
Still spacedesk works in many Windows 7 environments.
However, you can still send us the files below:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Then we will have a short look and see if we can find any obvious problem which can easily be solved
(despite the fact that we actually can not support Windows 7 any more).December 21, 2023 at 2:37 am #24966
see the spacedesk log file and api log attached.
I know W7 is a bit old now but this laptop still runs like a train but isn’t able to be updated to W10 unfortunately.
Only other option is to move it over to Linux i suppose…December 21, 2023 at 2:41 am #24967December 21, 2023 at 5:49 am #24970
based on your logs, it cannot move the spacedeskService binary from your programfiles to System32 folder.
also, did you reboot your machine after you uninstall spacedesk?
You might want to try the following:
1. reboot your machine after you uninstall
2. run the spacedesk installer and change the destination folderDecember 21, 2023 at 7:03 am #24971
Still no difference, made a folder “spacedesk” directly in C: but still got the same issue.
I had a look at the properties of the installer, can’t get the option to run as administrator as its greyed out along with compatability mode.
Is there an exe file rather than an msi available?December 21, 2023 at 7:59 am #24972
- You must be logged in to reply to this topic.