Forum Forums spacedesk Discussions Spacedesk server causing Ethernet to disconnect.

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  • #4029

    I have my PC connected to my laptop directly via Ethernet. I installed Spacedesk and used it on the same network for 2 days without problems.
    But now after starting a Spacedesk connection the ethernet disconnects momentarily after a moment or two. It doesn’t disconnect otherwise.
    I’ve disabled network power saving on both computers but it didn’t solve the issue.


    I want to add that I have tried using a different LAN-cable without success. I don’t get an error message on the host, but the Spacedesk VIEWER app shows “Disconnected by server”

    spacedesk Lea

    Hi @andydandy,
    On which network does spacedesk is connected? Is it connected over ethernet network too?
    For further analysis, could you please send us the following info:
    Primary Machine
    – operating system (Windows 8.1/10)?
    – graphics adapter (AMD/Intel/Nvidia)
    – network connection type (wired/wireless/USB tethering/WiFi Direct)

    Secondary Machine
    – Viewer type (Android/iOS/Windows/HTML5)
    – network connection type (wired/wireless/USB tethering/WiFi Direct)


    Thank you for the quick response! @lea

    The problem got solved somehow, maybe because I turned off Video Wall Engine.

    The primary machine:
    – Windows 10
    – NVIDIA Ge Force GTX 1650
    – Direct wired connection (without router or switch).It’s also connected to a wireless network(router).

    The secondary machine:
    – Windows 10
    – Direct wired connection (without router or switch).

    • This reply was modified 2 years, 9 months ago by andydandy.
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