Show only the taskbar

[chen]

My computer displays a 4070 graphics card, and the Spacedesk view used on my Android phone was downloaded from Google Play because Amazon has been unable to install it. At this point, when the computer is connected to a display screen and a USB connection is used to connect the phone, the spacedesk view only displays the taskbar, and the rest is black. Even if the display screen is turned off, it cannot be solved. The only way is to unplug the cable on the graphics card.

[spacedesk Christian]

Hi @chen,
Does it also happen with wifi connection?
Could you please check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products. if there is, please uninstall or disable it and try again with spacedesk

[chen]

I used my phone to turn on a hotspot for my computer, and the screen was now connected to a graphics card, so it looks like the picture below. The computer and mobile versions are both the latest, because a few days ago when I was using them, I found that the page was black and white, so I updated it.

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[chen]

I’ll give it a try

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[spacedesk Christian]

Hi @chen,
it seems like Nvidia Shadowplay is active on your machine,
Could you please try to disable or uninstall it? then try again with spacedesk
also, if the above suggestion did not work, could you try switching to Duplicate mode and see if the issue is still happening?

• This reply was modified 9 months, 3 weeks ago by spacedesk Christian.

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