Forum Forums spacedesk Discussions My installation being encountered

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  • Author
    Posts
  • #6484
    zxxd1527
    Participant

    When I download everything was good until I was install it
    it said [An error has been encountered while installing Spacedesk driver. Installation will be stopped

    #6533
    spacedesk Renz
    Keymaster

    Hi @zxxd1527,

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF
    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

    Thank you!

    #6537
    zxxd1527
    Participant

    THIS IS THE FILE

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    #6708
    spacedesk Lea
    Keymaster

    Hi @zxxd1527,
    Thank you very much for sending the requested logs.
    Could you please try the most recent spacedesk Driver v1.0.37 on the website https://forum.spacedesk.net#download.

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