Mobile client Connected but no display

[lmaodick]

As title, tried reinstalling.

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[spacedesk Lea]

Hi @lmaodick,

Thanks for sending your diagnostic logs.

Based on the spacedeskDiag info, your spacedesk display is detached.
Please try to ttach it by opening the Windows Display Settings, click the detached display (the grayed out one), then attach it by selecting extend or duplicate.
For assistance, please refer to Configuration and Settings -> Windows Driver (Primary Machine) chapter in the user manual https://forum.spacedesk.netuser-manual/#item_469.

[lmaodick]

the problem is, theres no greyed out option! both monitors are physically connected and my phone (with spacedesk connected) is not showing up!

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[spacedesk Lea]

Hi @lmaodick,

OK. Next..
Nvdia ShadowPlay/In-game Overlay is currently enabled in your primary machine, could you please disable it (then maybe reboot) and try again with spacedesk.

if the suggestion above did not help, we also noticed several Indirect Display (same as spacedesk model) devices installed in your system.
In the Device Manager -> Display adapters, you will find these others display adapters:
USB Mobile Monitor Virtual Display
Parsec Virtual Display Adapter
IddSampleDriver Device (3 instances)

If you are not using any of these, can you please try to uninstall these devices one by one then try again with spacedesk.
Probably reboot your machine first after uninstalling each of these devices.

• This reply was modified 1 year, 7 months ago by spacedesk Lea.

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