IOS App keeps crashing.

[St.Destiny]

I’m currently experiencing issues with spacedesk when trying to extend my Windows device to an iOS device. The iOS app keeps crashing whenever I attempt to connect it. It was working perfectly fine before, but it seems to have stopped functioning now. Please help.

[makayla3]

same issue. was extending windows 11 to an ipad and it was working for awhile but now when i try to connect my ipad the app just crashes. i tried re-istalling both ios app and windows app but nothing. hopefully its fixed soon ):
edit: also i tried restarting both and both are up to date.

• This reply was modified 1 year ago by makayla3.

[St.Destiny]

I put my Windows device to sleep without disconnecting it on my iPad. Could it be the reason?
Tried restarting and reinstalling both on windows and iOS.

[Ovidius43]

Some hear. iPad cannot even find (HP) laptop anymore.

[m-eye-flying]

This worked yesterday and today it crashes on one of my iPad Air 2. Works on other iPads,iPhone, and Android tablet. Reset iPad, erased iPad, downloaded app same issue. Sounds like on vendor side. Maybe limiting certain devices? I did update my AMD Radeon rx6600 driver yesterday but it was working afterward. Did a Windows Restore point to previous driver. Same issue.

[T.Amr]

I have the same issue iPad Air 2 not working but, works on all other devices. I think it is from the last update from yesterday for the app

• This reply was modified 1 year ago by T.Amr.

[m-eye-flying]

Device logs show from my iPad Air 2:

info 2023-10-22 12:43:50.000390 -0400 symptomsd COSMCtrl foregroundAppObserver gets (null) for com.datronicsoft.spacedeskApp state 0
error 2023-10-22 12:43:50.000413 -0400 symptomsd COSMCtrl _foregroundAppActivity incoming bundle com.datronicsoft.spacedeskApp has nil supplied UUID, finds existing BD64FCEC-8FBA-349F-95B0-8A4C6E01E887
default 2023-10-22 12:43:50.000421 -0400 symptomsd COSMCtrl ensureMaintenanceTimer set delay 300.500 for eviction timer on com.datronicsoft.spacedeskApp

default 2023-10-22 12:43:50.665385 -0400 ReportCrash Sending event: com.apple.stability.crash {“bundleID”:”com.datronicsoft.spacedeskApp”,”bundleVersion”:”1.0.52″,”exceptionCodes”:”0x0000000000000000, 0x0000000000000000(\n 0,\n 0\n)EXC_CRASHSIGABRT”,”incidentID”:”3670029C-E712-4D00-A927-3A97E7D91F48″,”logwritten”:1,”process”:”spacedesk”,”terminationReasonNamespace”:”<none>”}

[jdIgnitor]

Same issue here with iPad Air 2, works fine on all other Ipads.

[smithee]

My app (1.0.52) worked fine on Oct.21. Today it stopped working on iPhoneSE. iOS: 15.7.9. Interestingly, it is working on my iPhone 11 Pro, iOS 16.3.1. Spacedesk driver on Win11: 1.0.75.

[spacedesk Christian]

Hi
Thank you for reporting this Issue. Our iOS developer will investigate this iOS crash and will get back to you when there’s any news regarding this problem.
For the following users, could you please indicate your iOS device model and its current version?
– @st-destiny
– @makayla3
– @ovidius43

[makayla3]

@spacedesk-christian iPad Air and ios 12.5.7

[zedkarl@gmail.com]

I have the same issue. Was working on three devices now only works on 1 device

Not Working: iPad Air – IOS 12.5.7
Not Working: iPhone 6 – IOS 12.5.7
Working: iPhone 11 – IOS 16.61

[Pixrol]

I have the same issue. for one of my Ipads (iPad Mini 4, IOS 15.7.9)

please fix asap :pray:

[Tor]

Fresh reset iPad, IOS 15.7.9 App Crashing … First install/try Had high hopes 🙂

[spacedesk Christian]

Hi
We have released a new spacedesk iOS viewer in the appstore.
Please update your viewer and let us know if there’s still any problem on your side.

[Furanzou]

This issue has been fixed for me, i just updated my app on Appstore and it works for me.

[smithee]

New update fixed it on iPhoneSE. Thank you! 🙂

[m-eye-flying]

It appears to be resolved for my iPad Air 2. Much appreciated!

[Tor]

Update Works on iPad, IOS 15.7.9

[spacedesk Christian]

We will now close this topic. If you have any other concerns or encounter any spacedesk-related issues, please don’t hesitate to let us know by creating a new topic and we’ll be happy to assist you.

[Author]

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