Forum › Forums › spacedesk Discussions › Installing v1018 failes due uninstalling v091052

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  • October 19, 2021 at 3:17 pm #4013
    wachsi
    Participant

    Hi Team,

    installing v1018 stucks. The installer recognized the old version, uninstalling v 0.9.1052 begins but never comes to an end.
    Same if I tried to uninstall the old Version via Programs and Features.

    Any idea how to uninstall the old version? I guess I have to do it manually and there are only a few files and registry entries to delete.

    Thanks for your support.

    October 20, 2021 at 2:38 am #4018
    spacedesk Lea
    Keymaster

    Hi @wachsi,
    Please check the Troubleshooting -> Uninstall on Windows Primary Machine -> Manual Uninstall (Troubleshooting Only) chapter in the user manual https://forum.spacedesk.netuser-manual/.

    October 20, 2021 at 2:13 pm #4028
    wachsi
    Participant

    Uninstalling manual done, after that the installer works again. All fine now, thanks a lot!

    The steps I need to do are not exact as mentioned in the manual but there are enough information to fix the issue.

    To let you know: v1.0.18 works well with Windows 11.

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