Forum Forums spacedesk Discussions Installing app on ipad mini

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  • #27545
    wmartin573
    Participant

    Dear Spacedesk Team

    I’d like to use Spacedesk to turn my ipad Mini into a second screen for my Windows PC.

    The driver installs fine on my PC. But when I try to get the app from the Apple App store, it gives me a message “Payment not completed”

    The app isn’t yet installed so I can’t seem to remove it.

    What is the problem and how might I fix it?

    Best regards

    Will Martin

    #27546
    spacedesk Nicole
    Keymaster

    Hi @wmartin573,

    the spacedesk iOS viewer app is free to download from the App Store.

    As per the discussion from the Apple community, this might point to a pending balance, subscription, or billing issue.
    References:
    https://discussions.apple.com/thread/253616908?sortBy=best
    https://discussions.apple.com/thread/253947421?sortBy=best

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