Forum Forums spacedesk Discussions Installation error

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  • #9485
    MakeUFeelMoe
    Participant

    Hi, I am having trouble installing spacedesk.
    As I’m finishing the installation process I get an error message.

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    #9504
    spacedesk Lea
    Keymaster

    Hi @makeufeelmoe,

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

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