i have color problem when i connect my tablet

[KFbtw]

hi,
i’ve some issues with spacedesk, i tried to connect my tablet to spacedesk by wifi and usb cable and the color are awfull. my pc has RX 7900XTX and my tablet is a xiaomi pad 5.
if someone know how i can get good colors thanks a lot

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[spacedesk Nicole]

Hi @kfbtw,

it seems that you have an AMD Radeon graphics adapter.
Please try to disable the 10-bit Pixel Format in the AMD Radeon Software settings.
Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.
After that, please try again with spacedesk.

[KFbtw]

Hi,
i’ve already disable the “10-bit Pixel Format” and it still doesn’t work.

[spacedesk Nicole]

Hi @kfbtw,

did you reboot the primary machine after applying the changes in the AMD Radeon Software?

[KFbtw]

hi,
yes i’ve done it many times but it keeps not working

[spacedesk Nicole]

Hi @kfbtw,

please try to disable HDR and reboot the machine.

If the problem still persists, please send us a screenshot of the color issue and
the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app and reproduce the problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information”
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply OR upload to Dropbox/Google Drive/etc. and send us the link.

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