Forum Forums spacedesk Discussions green screen

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  • #27249
    mnwnm
    Participant

    I was using an FHD monitor and switched to a QHD monitor and the screen is not displaying properly.
    I’ve tried connecting to wifi, changing the resolution and USB cable, but nothing has changed.
    I’ve also tried connecting to my phone and tablet, but the same thing happens.
    I’m using a translator, so the sentences may be strange, but please help me.

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    #27251
    spacedesk Lea
    Keymaster

    Hi @mnwnm
    It seems that you have an AMD Radeon graphics adapter.
    Please try to disable the 10-bit Pixel Format in the AMD Radeon Software settings.
    Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.

    #27255
    mnwnm
    Participant

    It was solved quickly. Thank you 🙂

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