Forum › Forums › spacedesk Discussions › freezes the screen

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  • July 21, 2021 at 9:44 pm #1434
    MakesGood
    Participant

    Good day, I ran into such a problem, when I connect a second monitor (laptop) and throw something on it, then with a time of literally 5-10 seconds the picture will freeze, in a second 2-3, and so every 20-30 seconds. Before reinstalling windows, everything was fine, I don’t know what to do.

    July 22, 2021 at 2:05 am #1436
    spacedesk Lea
    Keymaster

    Hi @makesgood,
    Do you have Nvidia graphics driver on your primary machine?
    Is Nvidia ShadowPlay/screen recording currently active?
    If yes, please disable it, reboot then try again with spacedesk.

    If problem still persist, please send us the following info:
    Primary Machine
    – operating system (Windows 8.1/10)?
    – graphics adapter (AMD/Intel/Nvidia)
    – network connection type (wired/wireless/USB tethering/WiFi Direct)

    Secondary Machine
    – Viewer type (Android/iOS/Windows/HTML5)
    – network connection type (wired/wireless/USB tethering/WiFi Direct)

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