Forum Forums spacedesk Discussions ERROR INSTALLATION

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  • #8839
    secs11
    Participant

    hello, I can’t install version 1046. It’s not my first time, I’ve been using spacedesk (1044) for two months and it worked fine, but today suddenly on my screen it said “display off”, I restarted my pc and the application and nothing, So I decided to update to 1046 and it gives me an error. It also won’t let me reinstall 1044..My PC is Win10, RTX5070 and Ryzen 7 5800X. Thank you for the attention.

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    #8841
    secs11
    Participant

    here are the files
    spacedeskSetup.log
    DiDiag.txt
    setupapi.dev.log

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    #8843
    spacedesk Lea
    Keymaster

    Hi @secs11,

    Thanks for sending the logs.
    Could you please follow the steps below:
    – uninstall the current spacedesk on your primary machine
    – reboot your machine
    – install the most recent spacedesk Driver v1046
    Then check if there’s still an error.
    Looking forward to your feedback.

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