error code: 2-5 error info: 0-5

[lrbsb]

I have the same error. Follow the DXdiag.txt file, how should I proceed?

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[spacedesk Lea]

Hi @lrbsb,
For further analysis, could you please send us the diagnostic logs for this issue?
– open the spacedesk Driver Console app on your primary machine, then click the Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– try to connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

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