Dear tech support,
I’m recently having the same issue: upon connecting, the client shows a black screen: “Connected – Display off” – and the client won’t show the server desktop.
In the server device manager the spacedesk Graphics adapter shows a warning mark (!).
Server is a Windows 10 Shuttle DS57U mini pc. The client is a Chuwi Hipad pro tablet and everything has been working flawlessly so far.
I’m uploading the zipped folder generated by the diagnostic tool.
I really hope you can help me…
Thank you in advance
Following your advice I updated both Spacedesk driver to v1.0.15 and Intel(R) HD Graphics 5500 but the problem was not solved.
Everytime i launch Spacedesk app on android client the blank screen “Connected – Display OFF” appears.
I noticed that the Spacedesk driver on primary machine detects the incoming connection, then it disconnects. I’m uploading the screenshots if this can be useful to you.
I also relaunched the diagnostic tool and the result is attached below.
Thank you so much for any suggestions.