Connected – Display OFF

[helpmespacedesk]

I keep getting this error. I uninstalled and reinstalled the driver it hasn’t improved. I did this using the windows uninstall method, .msi uninstall method, and microsoft program uninstall methods.

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[spacedesk Lea]

Hi @helpmespacedesk,

Thank you very much for sending the diagnostic logs.
Could you please try switching your current Network profile to “Private”?
Just open the Windows Settings -> Network & Internet -> properties of the current network, then select Private underneath Network Profile.
Then open the spacedesk Driver Console and try to switch the spacedesk Server status OFF -> ON.

By the way, what is your secondary machine? Android? iOS? Windows?

• This reply was modified 1 year, 11 months ago by spacedesk Lea.

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