Connected – Display OFF

[Joshsum]

I have the same issue here is the log

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[Joshsum]

Windows sees it and is connected but still get the Connected – Display OFF This was all working on saturday.

[Joshsum]

I got it working it was somehow extend this displays got UN checked. maybe during a win update?

[spacedesk Lea]

Hi @joshsum,
Thank you very much for sending your diagnostic logs.
Could you please check in the Windows display settings of your primary machine if there’s a detached second display (while “Display Off” is showing up on Viewer app).
If there’s a detached display, just attach it by selecting Extend or Duplicate in the Multiple displays dropdown menu.
OR use Display Switch, just press “Window key + P”.

For assistance, please check Configuration Settings -> Windows Driver (Primary Machine) in the user manual https://forum.spacedesk.netuser-manual/#item_469.

[donaldslittle]

Make sure Wi‑Fi is turned on. Select the “No internet connection” icon on the right side of the taskbar, and make sure Wi-Fi is turned on. If it isn’t, select it to turn it on. Also, make sure Airplane mode is turned off. Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting, see if a Wi-Fi network you recognize and trust appears in the list of networks. If it does, select the Wi-Fi network, and they try to connect to it. If it says Connected underneath the network name, select Disconnect, wait a moment, and then select Connect again. [spam link removed by Administrator]

• This reply was modified 2 years ago by Datronic Administrator.

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