Forum › Forums › spacedesk Discussions › Connected Display OFF

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  • January 23, 2022 at 2:21 pm #5929
    gazok
    Participant

    After updating I can not connect to the monitor on the client gives a black screen and the inscription “Connected-Display OFF” and after about 20 seconds there is a notice of disconnection “Disconected by server”
    As of 23.01.2022 I have the latest drivers installed on both devices and the latest versions of spacedesk
    When trying to connect to the server through the android app the same “Connected-Display OFF” error appears
    Rebooting, rolling back drivers and program versions didn’t help, rolling back to the system checkpoint didn’t help either

    While I was writing the text above, the server was no longer displayed on the client

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    January 24, 2022 at 2:50 am #5936
    spacedesk Lea
    Keymaster

    Hi @gazok,
    Please resend your diagnostic logs as zip file.
    Just right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

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