Forum Forums spacedesk Discussions Color format issue

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  • #1862
    edsonluis321
    Participant

    A similar problem occurs with me. On the smartphone screen, the video is in this state that the print screen reveals. I used the application before, however, I’m currently having problems.

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    #1866
    spacedesk Lea
    Keymaster

    Hi @edsonluis321,
    This issue is different with the screen noise pattern issue.
    This is a known issue with 10bit color format enabled on your Nvidia or AMD Control panel.
    Which GPU is currently present on your primary machine? Nvidia or AMD?

    #1867
    edsonluis321
    Participant

    The gpu present on my main computer is AMD, specifically the RX480. As for the color format, I will try to correct it, if I get any results I will return with feedback. Thanks

    #1872
    spacedesk Lea
    Keymaster

    Hi @edsonluis321,

    Please try to disable the 10-bit Pixel Format in the AMD Radeon Software settings
    Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.

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