Can’t install Viewer from Windows Store

[mz]

Hello,
Ic can’t install the Win 10 Viewer from the Windows Store. In Firefox there ist an Error message, which tells that there is no app found for this file. In Edge just nothing happens if I click the install-button.
Could you help me?

Best regards
Matthias

[spacedesk Christian]

Hi @mz,

It looks like you are trying to download a different spacedesk viewer app from the MS Store. To make sure you are downloading the correct spacedesk Windows 10 viewer, please go to our download page at https://www.spacedesk.net/#download and click the link that has ‘Microsoft’ on it. This will direct you to the correct download page in the Microsoft Store.

[mz]

Hello Christian,
I was on the right site: https://apps.microsoft.com/detail/9NBLGGH4TRM4?gl=US&hl=en-us
It still doesn’t work.
Hm.

Matthias

[spacedesk Christian]

Hi @mz,
We tried installing it on our side using different browsers and it is still installing properly.
Are you able to install different apps other than spacedesk?
When you click the install button in the browser, does the MS Store application open?
Could you try to manually open the MS Store app, search the spacedesk viewer and install it?

If the above instructions didn’t work, try following the steps provided in this link –
https://www.minitool.com/news/cant-install-apps-from-windows-store.html

• This reply was modified 1 year ago by spacedesk Christian.
• This reply was modified 1 year ago by spacedesk Christian.

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