can’t discover my primary machine

[cialcommer]

Hello, i got problem to connect my PC, I had reinstall driver and app at both device. Any suggestions?

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[spacedesk Christian]

Hi @cialcommer,

Thank you for sending your diagnostic logs.

What is your secondary machine/viewer app? Android/iOS/Windows?
Please make sure that both your primary and secondary machines are connected to the same Wi-Fi network.

Could you also please check your Wi-Fi router settings if it has client isolation enabled?
If this setting is enabled, it will prevent direct communication between connected PCs/devices.

• This reply was modified 1 year, 5 months ago by spacedesk Christian.

[cialcommer]

well thank you for your information, I use android for my secondary machine and I couldnt check myrouter settings because its not my router.

[spacedesk Christian]

Hi @cialcommer,
Are you currently connected to a public Wi-Fi network? e.g., a hotel, university, or any other public location.

[Author]

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