Can’t detect the PC

[Lort0m]

Hi um i didn’t see my PC on my phone (Android) he say “cannot detect any Primary Machine” can u help me pls
There is the diagnostic.
Thank you.

(Edit : the file doesn’t want to send. What can i do ?)

• This topic was modified 1 year, 11 months ago by Lort0m.
• This topic was modified 1 year, 11 months ago by Lort0m.

[spacedesk Lea]

Hi @lort0m,

Unfortunately, rar file is not allowed while the zip file exceeds the allowed size.
Could you maybe try to split the contents of the diagnostics into 2 folder and just upload 2 zipped folders.
Or maybe upload the zip file in the dropbox or other file hosting services and just send us the download link.

[Lort0m]

Here u go the diagnostic.

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[spacedesk Lea]

Hi @lort0m,

Thank you very much for sending the diagnostic logs.
Could you please check if you can add spacedesk or C:\Windows\system32\spacedeskService.exe on your Avast Firewall setting’s exception list to allow incoming and outgoing connection.
Then try again if it will fix the spacedesk discovery.

[Lort0m]

Hi,

I do what do you want me to do and it doesn’t work. There is a option where i can put a usb cable on my phone ?

[spacedesk Lea]

Hi @lort0m,
For now, you can try 2 things:

1. USB Tethering connection
If your phone supports USB tethering, you can try to establish a private network connection via USB tethering and connect spacedesk over it.
For instructions, please check the Performance Tuning -> Network Bandwidth -> USB Tethering chapter in the user manual.

2. Android Debug Bridge Cable connection
For instructions, please check the Performance Tuning -> Network Bandwidth -> Android Debug Bridge Cable chapter in the user manual.
https://forum.spacedesk.netuser-manual/

FYI: Native Android USB cable connection is not yet supported.
But will soon be available in the next few months.

• This reply was modified 1 year, 11 months ago by spacedesk Lea.

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