August 26, 2023 at 7:28 am #23543
since the latest version, my network adapter show an IPV6 address instead of IPV4, and it’s impossible to connect to my ipad. If i disable IPV6, IPV4 appear in spacedesk, and the connection is ok. a solution or a fix please ? (i don’t want to disable ipv6)
thanksAugust 29, 2023 at 2:39 am #23555
Please try to Reset your Network Settings on your Machine.
Just follow the steps below:
Select the Start button, then select Settings > Network & Internet > Advance network settings > scroll down and choose Network reset. Please make sure to reboot your PC and try again with spacedesk.August 29, 2023 at 7:18 am #23559
already done, IPV6 always takes the leadAugust 30, 2023 at 3:18 am #23570
Please try to prioritize IPV4 over IPV6, please run the Command Prompt as Administrator and type the following commands below:
reg add hklm\system\currentcontrolset\services\tcpip6\parameters /v DisabledComponents /t REG_DWORD /d 0x20
then reboot your pc and try to connect with spacedeskAugust 30, 2023 at 7:09 pm #23577
thks for your answers. but, can someone tell me why it suddenly switch to ipv6 ?August 31, 2023 at 1:54 am #23579
Did the registry workaround fix we provided work on your side? Are you able to connect your iPad with spacedesk v1.0.73 now?
Regarding your question, We are still not sure about the cause of your PC suddenly switching to IPv6 address only,
Additional information may help in identifying the cause of this Issue. For further investigation, you could send us your diagnostic logs.
just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app if applicable
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.September 5, 2023 at 6:58 pm #23635
sorry for the late reply.
I don’t know why but connection works again, even if spacedesk driver console show the network adapter with ipv6…September 6, 2023 at 7:32 am #23639September 6, 2023 at 7:46 am #23640
I did absolutely nothing
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