Cannot detect server in my iPhone 14 with IOS16

This topic has 3 replies, 2 voices, and was last updated 1 year, 5 months ago by spacedesk Lea.

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June 3, 2023 at 7:18 am #17477

RainbowsWishess
Participant

I’ve installed the app in my pc and my iPhone, after a enable the permissions, it says “cannot detect server”
so please help with it!
thanks!

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June 5, 2023 at 1:02 am #17552

spacedesk Lea
Keymaster

Hi @rainbowswishess,
Could you please check the following:
1. Check on your iOS Viewer Settings -> Privacy -> Local Network, if spacedesk is on the list and enabled?
2. Quickly try to switch OFF both cellular and Wi-Fi on your iPhone, then the permission dialog popped up and re-set the permission.

For further assistance, please also refer to the Troubleshooting -> Network Connection chapter in the user manual https://forum.spacedesk.netuser-manual/#item_489.

June 6, 2023 at 9:32 am #17669

RainbowsWishess
Participant

2. Quickly try to switch OFF both cellular and Wi-Fi on your iPhone, then the permission dialog popped up and re-set the permission.
How do I do that?

June 7, 2023 at 1:36 am #17676

spacedesk Lea
Keymaster

Hi @rainbowswishess,
Please try the suggestion here: https://forum.spacedesk.netforums/topic/unable-to-connect-on-ios-devices-solved/#post-10805
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